NAICS industry, NAICS 56142
Telephone Call Centers
148 opportunities since January 1, 2024, 1 open now. The NAICS code sets which size standard applies to a small-business set-aside.
Within this naics industry
Open now
1 accepting responses, soonest first.
- HRBCC
Department of the Navy, NAVSUP FLT Log CTR Norfolk
Sources sought8(a)NAICS 561422Portsmouth, VAN69199HRBCCFY272Closes in 366 daysNov 2, 2027
Everything else
147 closed, awarded or informational, newest first.
- VACCHCS Switchboard Operators
Department of Veterans Affairs, 261-Network Contract Office 21
Award noticeSDVOSBNAICS 561421Fresno, CA36C26126Q0597Awarded to Innovation at Work Inc. for $3,261,544
Posted Oct 165 publications - GCH Technologies - Vanity Short Codes Annual Lease
Department of Veterans Affairs, 245-Network Contract Office 5
Special noticeNAICS 561421Location not published36C24527Q0022Posted Oct 7 - Telephone Operator/Switchboard Services - San Francisco VA Health Care System
Department of Veterans Affairs, 261-Network Contract Office 21
Award noticeSDVOSBNAICS 561421San Francisco, CA36C26126Q0970Awarded to Career Management Associates of Iowa, LLC for $1,278,000
Posted Oct 24 publications - Telephone Operator/Switchboard Services - VA Palo Alto Health Care System
Department of Veterans Affairs, 261-Network Contract Office 21
Award noticeSDVOSBNAICS 561421Palo Alto, CA36C26126Q0978Awarded to Innovation at Work Inc. for $4,565,017
Posted Oct 25 publications - Switchboard Operator Service
Department of Veterans Affairs, 246-Network Contracting Office 6
Award noticeSDVOSBNAICS 561421Hampton, VA36C24626Q0356Awarded to Career Management Associates of Iowa, LLC for $2,916,018
Posted Sep 238 publications - The purpose of this special notice is to notify industry of the transfer of Department of the Interior Contract Number 47QRAA19D001A/140D0425F0920 awarded to Hendall Inc. on September 25, 2025, to the Department of Health and Human Services (HHS) under new
Office of the Assistant Secretary for Administration (Asa), Office of the Assistant Secretary for Administration (Asa)
Special noticeNAICS 561421Location not publishedOMAS-ACF351673Posted Sep 23 - Telephone Operator Support Services l KCVA | Base plus four (4) option years
Department of Veterans Affairs, 255-Network Contract Office 15
SolicitationSDVOSBNAICS 561421Kansas City, MO36C25526Q0654Awarded to Innovation at Work Inc.
Posted Sep 152 publications - Telephone Operator Support Services l KCVA | Base plus four (4) option years
Department of Veterans Affairs, 255-Network Contract Office 15
PresolicitationSDVOSBNAICS 561421Missouri36C25526Q0654_1Posted Sep 10 - Intent to Award Sole Source - Callegra Voicemail Maintenance
Department of Defense, Department of Defense
Special noticeNAICS 561421Anywhere in the USPosted Sep 3 - Civilian Human Resources Benefits Contact Center (HRBCC)
Department of the Navy, NAVSUP FLT Log CTR Norfolk
Sources soughtNAICS 561422VirginiaN69199HRBCCFY27Posted Sep 3 - Emergency Dispatch Services - Fort Devens, MA
Department of the Army, W6QK Acc-Ri-Picatinny
Award noticeNAICS 561421MassachusettsW15QKN-26-P-A058Awarded to Nashoba Valley Regional Dispatch District for $200,210
Posted Aug 26 - Sources Sought - Nurse Advice/Nurse Triage Telephone Services
Indian Health Service, Navajo Area Indian Health SVC
Sources soughtNAICS 561421Chinle, AZIHS1529148Posted Aug 11 - WILMAC Call Recording Extraction Service Base New requirement
Department of Veterans Affairs, Technology Acquisition Center NJ
Sources soughtSmall businessNAICS 561422Anywhere in the US36C10B26Q0450Posted Aug 73 publications - FY26 Northport Switchboard Services
Department of Veterans Affairs, 242-Network Contract Office 02
Award noticeSDVOSBNAICS 561421Northport, NY36C24226Q0358Awarded to Innovation at Work Inc. for $1,888,120
Posted Aug 58 publications - Information Resource Center (IRC) Support Services at Rock Island Arsenal - Amendment 0001
Department of the Army, W6QK ACC-RI
Combined synopsis and solicitationSDVOSBNAICS 561421Rock Island, ILRock Island ArsenalW519TC-26-Q-A166Posted Aug 52 publications - After-Hours Support Services for Pre-Trip Notification System (PTNS)
National Oceanic and Atmospheric Administration, Department of Commerce NOAA
Award noticeSmall businessNAICS 561421Woods Hole, MA1305M326Q0274Awarded to Metropolitan Communication Services, Inc. for $108,556
Posted Aug 34 publications - ME | Telephone Operating Services l KCVA | Tentative Dates: 10/1/2026 - 9/30/2031
Department of Veterans Affairs, 255-Network Contract Office 15
Sources soughtNAICS 561421Kansas City, MO36C25526Q0569Posted Jul 312 publications - After Hours Call Center
Department of Veterans Affairs, 250-Network Contract Office 10
Award noticeSDVOSBNAICS 561421Indianapolis, IN36C25026Q0418Awarded to G & P Technology Services LLC for $681,550
Posted Jul 295 publications - Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)
Department of Veterans Affairs, 248-Network Contract Office 8
SolicitationSDVOSBNAICS 561421Florida36C24826Q0971Awarded to Innovation at Work Inc.
Posted Jul 282 publications - Erie VAMC - Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $1,156,609
Posted Jul 224 publications - Erie VAMC Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $1,156,609
Posted Jul 15 - Erie VAMC Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $1,156,609
Posted Jul 15 - 911 Services for OJS Miami Agency
Bureau of Indian Affairs, Eastern Oklahoma Region
JustificationNAICS 561421Miami, OK140A0826C0004Awarded to Ottawa County E911 Governing Authority
Posted Jul 14 - After Hours Call Center 2-Month Bridge
Department of Veterans Affairs, 250-Network Contract Office 10
Award noticeNAICS 561421Indianapolis, IN36C25026Q0693Awarded to Deborgem Enterprises Incorporated for $37,600
Posted Jul 7 - Emergency Dispatch Services - Fort Devens, MA
Department of the Army, W6QK Acc-Ri-Picatinny
SolicitationNAICS 561421Devens, MAW15QKN-26-Q-A128Posted Jul 7 - Information Resource Center (IRC) Support Services at Rock Island Arsenal
Department of the Army, W6QK ACC-RI
Posted Jun 16 - Mission Australia After-Hours Answering Service
Department of State, American Consulate Sydney
SolicitationNAICS 561421Outside the US19AS2026Q0016Posted Jun 53 publications - Erie VAMC Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Posted Jun 3 - James J. Peters Switchboard Operators Services.
Department of Veterans Affairs, 242-Network Contract Office 02
Award noticeSDVOSBNAICS 561421Montgomery, AL36C24226Q0189Awarded to Innovation at Work Inc. for $2,648,687
Posted May 224 publications - Telephone Operator/Switchboard Services
Department of Veterans Affairs, 261-Network Contract Office 21
Sources soughtNAICS 561421California36C26126Q0747Posted May 21 - Veterans Experience Office (VEO) Contact Center Amendment 0004
Department of Veterans Affairs, Sac Frederick
Award noticeSDVOSBNAICS 561422Washington, DC36C10X25R0032Awarded to Encore JV1 LLC for $153,010,317
Posted May 79 publications - Salem VAMC Telephone Switchboard Operators
Department of Veterans Affairs, 246-Network Contracting Office 6
Awarded to Innovation at Work Inc. for $1,232,304
Posted May 62 publications - Market Research, Capability Call, and Virtual Industry Day Announcement: 2030 Census Questionnaire Assistance (CQA)
US Census Bureau, US Census Bureau
Special noticeNAICS 561422Suitland, MDYA1323-26-CQASN-0002Posted May 54 publications - Lexington Call Center System
Federal Prison Industries, INC, Federal Prison Industries, INC
JustificationNAICS 561421Anywhere in the US15ULEX26P00000031Awarded to Tyten Technologies Inc.
Posted Apr 21 - Regional Switchboard Services for U.S. Diplomatic Posts in Europe
Department of State, Acquisitions - Rpso Frankfurt
Award noticeNAICS 561421Luray, VA19GE5026R0007Awarded to Valley Administrative Services LLC for $2,721,166
Posted Mar 315 publications - Marine Mammal Hotline Service
National Oceanic and Atmospheric Administration, Department of Commerce NOAA
Award noticeSmall businessNAICS 561421Lafayette, LA1305M326Q0082Awarded to New Orleans Teleport, Inc. for $16,200
Posted Mar 273 publications - NHTSA Vehicle Safety Hotline
National Highway Traffic Safety Administration, 693JJ9 NHTSA Office of Acquistion
Sources soughtNAICS 561422Washington, DC693JJ926RQ000003Posted Mar 5 - USCIS Contact Center Tier 1 (CCT1) UPDATE
US Citizenship and Immigration Services, Uscis Contracting Office
Sources soughtNAICS 561422Location not published70SBUR25I00000003-V2-UpdatePosted Mar 2 - Defense Travel Management Office, Travel Assistance Center Support
Defense Human Resources Activity, Defense Human Resources Activity
Award noticeNAICS 561422Chantilly, VAH9821026CE002Awarded to Caci, Inc. - Federal for $2,089,300
Posted Feb 27 - Defense Travel Management Office, Travel Assistance Center Support
Defense Human Resources Activity, Defense Human Resources Activity
Award noticeNAICS 561422Frederick, MDH9821025RE014Awarded to Edgewater Federal Solutions, Inc. for $32,499,295
Posted Feb 247 publications - 642-26-2-431-0004 | SEA 32705 | Temp Staffing-Switchboard/Telephone Operators | NCO 4 Services 4 (VA-26-00032632)
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $939,262
Posted Feb 193 publications - Veterans Experience Office | Contact Center Staffing Support | Bridge Contract Extension
Department of Veterans Affairs, Sac Frederick
JustificationNAICS 561422Washington, DC36C10X25C0032Awarded to Bowen Consulting Group, Inc., the for $31,134,667
Posted Feb 34 publications - Sources Sought Notice for Emergency Call Center Services
The United States Senate Sergeant at Arms, Senate Sergeant at Arms
Sources soughtNAICS 56142District of Columbia2026-S-016Posted Jan 22 - Outsourced Contact Center - Temporary Surge Support
Federal Emergency Management Agency, Region 9: Emergency Preparedness an
Sources soughtNAICS 561422Location not published70FBTX26I00000001Posted Jan 204 publications - inTransition Contact (Call) Center (Bridge Contract)
Defense Health Agency (Dha), Defense Health Agency
JustificationNAICS 561422VirginiaHT001126CE012Awarded to Leidos, Inc.
Posted Jan 162 publications - Lexington VAMC Switchboard Operations
Department of Veterans Affairs, 249-Network Contract Office 9
Awarded to Central Association for the Blind, Inc. for $599,509
Posted Jan 13 - Intent to Award Sole Source- Law Enforcement Police Dispatch Services, Forest Service
Forest Service, Usda-Fs, Csa Northwest 2
Special noticeNAICS 561421Sandy, OR1240BD26Q0001Awarded to County of Clackamas
Posted Jan 5 - Call Center services for the US Embassy in Paris, France
Department of State, U.S. Embassy Paris
SolicitationNAICS 56142Outside the US19FR6326Q0051Posted Dec 19, 20255 publications - Artificial Intelligence (AI) Contact Center Solutions
Federal Acquisition Service, TTS Fac
Sources soughtSmall businessNAICS 561422Washington, DCRFIAICCS121925Posted Dec 19, 2025 - Real Estate Assessment Center (REAC) Technical Assistance Center (TAC) Support Services
Department of Housing and Urban Development, Cpo : Cpo; Acfo; Sfcod; FT Worth Op
Award notice8(a) sole sourceNAICS 561422Upper Marlboro, MD86614625C00003Awarded to Malmar LLC for $4,408,124
Posted Nov 20, 2025