Sources sought
USCIS Contact Center Tier 1 (CCT1) UPDATE
70SBUR25I00000003-V2-Update
US Citizenship and Immigration Services, Uscis Contracting Office. Telemarketing Bureaus and Other Contact Centers.
Response deadline
March 9, 2026 at 5:30 PM EDT
Closed 192 days ago. Posted March 2, 2026. Scheduled to archive March 24, 2026.
Description
As published on SAM.gov.
UPDATE
USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement to GSA eBuy under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS). Interested vendors may access the RFI and submit responses via GSA eBuy.
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
March 2, 2026
Sources sought
Due March 9, 2026 at 5:30 PM EDT. SAM.gov, notice a45adb88c76145918ecf2e8c1004d374
Points of contact
- Way Goodman, Senior Contract Specialistwaynette.a.goodman@uscis.dhs.gov
- David Hershey, Contracting Officerdavid.p.hershey@uscis.dhs.gov
Also open from this buyer
- Sources Sought: Records Operations Services, National Benefits CenterSources soughtNAICS 561210Missouri70SBUR26I00000024Closes tomorrowSep 18