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Award notice, service-disabled veteran-owned small business set-aside, first published as combined synopsis and solicitation

Erie VAMC - Phone Answering Services

36C24427Q0002

Department of Veterans Affairs, 244-Network Contract Office 4. Telephone Answering Services.

View on SAM.gov Markdown

Awarded

Innovation at Work Inc.

$162,519.60 obligated so far on USAspending

Get the next one like this from Department of Veterans Affairs by email, the day it is posted.Find my opportunities

Description

As published on SAM.gov with the combined synopsis and solicitation of June 25, 2026.

This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued.

Solicitation number 36C24427Q0002 is issued as a (RFQ) for Phone Answering Services at the Erie VAMC in Erie, PA.

This acquisition is set-aside for small business concerns, SDVOSB. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

CLINs with quantities and units of measure can be found in the RFQ. (including option(s), if applicable).

Specific requirements are outlined in the Performance Work Statement (PWS) in the RFQ.

Q&A and quote submission deadlines are outlined within the RFQ.

Also included for vendor reference are the corresponding QASP and historical data that could be collected and shared. 

6/25: Posting of amendment which includes amendment 1 document with answers to vendor questions received and updated RFQ document. The only changes to the RFQ document are the updated quote submission deadline and a typo of the incorrect solicitation number.

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Innovation at Work Inc.
UEI
FBFALR6EY3V4
CAGE
7WTA0
Vendor location
Montgomery, AL
Contract
36C24426P0426, purchase order
Obligated
$162,519.60, potential $1,156,609
Actions
2 between July 22, 2026 and October 1, 2026
Competition
Competed Under SAP, 15 offers received
Set-aside reported
Service Disabled Veteran Owned Small Business SET-ASIDE
Described as
Phone Answering Services at Erie Vamc Eo 14398
Match
solicitation number 36C24427Q0002 equals the FPDS solicitation identifier; same awarding office 36C244 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. June 22, 2026

    Combined synopsis and solicitation

    Due July 3, 2026 at 12:00 PM EDT. SAM.gov, notice 30cea7de31c54345861b17f711d8ef2f

    3 revisions on SAM
    • June 25, 2026: publish, combined synopsis and solicitation
    • June 22, 2026: publish, combined synopsis and solicitation
    • June 22, 2026: publish, combined synopsis and solicitation

  2. June 22, 2026

    Combined synopsis and solicitation

    Due July 3, 2026 at 12:00 AM EDT. SAM.gov, notice b0a9bc12c8304500babb19c30ae58761

    3 revisions on SAM
    • June 25, 2026: publish, combined synopsis and solicitation
    • June 22, 2026: publish, combined synopsis and solicitation
    • June 22, 2026: publish, combined synopsis and solicitation

  3. June 25, 2026

    Combined synopsis and solicitation

    Due July 2, 2026 at 5:00 PM EDT. SAM.gov, notice e4d0d51ffa4d4715b5aef300e0f49779

    4 revisions on SAM
    • July 22, 2026: publish, award notice
    • June 25, 2026: publish, combined synopsis and solicitation
    • June 22, 2026: publish, combined synopsis and solicitation
    • June 22, 2026: publish, combined synopsis and solicitation

  4. July 22, 2026

    Award notice, originally combined synopsis and solicitation

    Awarded to Innovation at Work Inc. for $1,156,609. SAM.gov, notice 738d04e4f7304a079a481018cf29a51d

    2 revisions on SAM
    • July 22, 2026: publish, award notice
    • June 25, 2026: publish, combined synopsis and solicitation

Points of contact