Vendor, Montgomery, AL
Innovation at Work Inc.
UEI FBFALR6EY3V4, CAGE 7WTA0
35 awards and $22,048,082 obligated between February 8, 2024 and October 28, 2026, 6% under full and open competition, against 37.1 offers on average where reported. 62 of the awards trace back to a SAM.gov solicitation on this site.
Sells to
Awarding agencies by dollars.
| Department of Veterans Affairs | $20,233,792 |
| Department of the Air Force | $1,814,290 |
| Social Security Administration | $0 |
| Federal Acquisition Service | $0 |
Industries
NAICS on the awards, by dollars.
| Telephone Answering ServicesNAICS 561421 | $18,627,601 |
| Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesNAICS 518210 | $1,208,252 |
| Office Administrative ServicesNAICS 561110 | $949,365 |
| Other Computer Related ServicesNAICS 541519 | $690,090 |
| Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceNAICS 811310 | $293,962 |
| Administrative Management and General Management Consulting ServicesNAICS 541611 | $174,835 |
| Translation and Interpretation ServicesNAICS 541930 | $98,243 |
| Temporary Help ServicesNAICS 561320 | $5,735 |
| Computer Systems Design ServicesNAICS 541512 | $0 |
| Home Health Care ServicesNAICS 621610 | $0 |
How it wins
Awards by competition, set-aside and type.
| Competed Under SAP | 26 |
| Not Competed | 4 |
| Full and Open Competition After Exclusion of Sources | 2 |
| Not Competed Under SAP | 1 |
| Service Disabled Veteran Owned Small Business SET-ASIDE | 24 |
| Small Business Set Aside - Total | 2 |
| Sdvosb Sole Source | 1 |
| Purchase Order | 26 |
| Definitive Contract | 6 |
| BPA Call | 1 |
Hear when Innovation at Work Inc. wins an award and when a contract it holds is about to end.Follow it
Contracts ending soon
Contracts Innovation at Work Inc. holds whose performance ends in the next 19 months, by published end date. Each one is a recompete to prepare for.
- Ending
- 9
- Obligated so far
- $7,827,378
- Soonest
- November 9, 2026
The 9 contracts, the office behind each one and the dates are in the workspace. See them
Competes with
Vendors selling telephone answering services to Department of Veterans Affairs, by dollars.
| Magellan Solutions USA Inc.Melbourne, FL | $9,050,258 |
| Everas Community Services, Inc.Somerset, NJ | $4,397,238 |
| Lighthouse for the Blind of HoustonHouston, TX | $3,980,305 |
| Aurora of Central New York, Inc.Syracuse, NY | $2,129,628 |
| Via Visually Impaired AdvancementBuffalo, NY | $2,102,211 |
| Mountainside Medical Equipment Inc.Marcy, NY | $785,736 |
Solicitations it won
SAM.gov opportunities whose award USAspending attributes to this vendor.
- VACCHCS Switchboard Operators
Department of Veterans Affairs, 261-Network Contract Office 21
Award noticeSDVOSBNAICS 561421Fresno, CA36C26126Q0597Awarded to Innovation at Work Inc. for $3,261,544
Posted Oct 165 publications - Telephone Operator/Switchboard Services - VA Palo Alto Health Care System
Department of Veterans Affairs, 261-Network Contract Office 21
Award noticeSDVOSBNAICS 561421Palo Alto, CA36C26126Q0978Awarded to Innovation at Work Inc. for $4,565,017
Posted Oct 25 publications - Telephone Operator Support Services l KCVA | Base plus four (4) option years
Department of Veterans Affairs, 255-Network Contract Office 15
SolicitationSDVOSBNAICS 561421Kansas City, MO36C25526Q0654Awarded to Innovation at Work Inc.
Posted Sep 152 publications - FY26 Northport Switchboard Services
Department of Veterans Affairs, 242-Network Contract Office 02
Award noticeSDVOSBNAICS 561421Northport, NY36C24226Q0358Awarded to Innovation at Work Inc. for $1,888,120
Posted Aug 58 publications - Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)
Department of Veterans Affairs, 248-Network Contract Office 8
SolicitationSDVOSBNAICS 561421Florida36C24826Q0971Awarded to Innovation at Work Inc.
Posted Jul 282 publications - Erie VAMC - Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $1,156,609
Posted Jul 224 publications - Erie VAMC Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $1,156,609
Posted Jul 15 - Erie VAMC Phone Answering Services
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $1,156,609
Posted Jul 15 - James J. Peters Switchboard Operators Services.
Department of Veterans Affairs, 242-Network Contract Office 02
Award noticeSDVOSBNAICS 561421Montgomery, AL36C24226Q0189Awarded to Innovation at Work Inc. for $2,648,687
Posted May 224 publications - Salem VAMC Telephone Switchboard Operators
Department of Veterans Affairs, 246-Network Contracting Office 6
Awarded to Innovation at Work Inc. for $1,232,304
Posted May 62 publications - 642-26-2-431-0004 | SEA 32705 | Temp Staffing-Switchboard/Telephone Operators | NCO 4 Services 4 (VA-26-00032632)
Department of Veterans Affairs, 244-Network Contract Office 4
Awarded to Innovation at Work Inc. for $939,262
Posted Feb 193 publications - J079- SLVHCS Housekeeping Equipment Maintenance: POP: 01/01/2026 thru 12/31/2026, w/ 4 Option Years
Department of Veterans Affairs, 256-Network Contract Office 16
Combined synopsis and solicitationSDVOSBNAICS 811310New Orleans, LA36C25626Q0199Awarded to Innovation at Work Inc.
Posted Dec 4, 20252 publications
Awards
Every award in the window, by dollars obligated.
| Contract | Awarding office | Described as | Obligated |
|---|---|---|---|
| 36C25622P0016Purchase Order, September 6, 2024, Competed Under SAP, 5 offers | 256-Network Contract Office 16Department of Veterans Affairs | Switchboard Operator Services for the New Orleans, La Vamc. Mod to Exercise OptionNAICS 561421, PSC R426 | $2,092,895 |
| 36C24722P0596Purchase Order, February 8, 2024, Competed Under SAP, 6 offers | 247-Network Contract Office 7Department of Veterans Affairs | Swotchboard Operator ServicesNAICS 561421, PSC R426 | $1,797,524 |
| 36C26222C0183Definitive Contract, May 10, 2024, Competed Under SAP, 4 offers | 262-Network Contract Office 22Department of Veterans Affairs | ON-SITE Telephone Operator Service Decrease of Base YearNAICS 561421, PSC R426 | $1,604,337 |
| 36C26224P0544Purchase Order, March 21, 2024, Competed Under SAP, 4 offersSolicitation | 262-Network Contract Office 22Department of Veterans Affairs | Work Order Desk Clerk Services (On-Site Telephone Operator Service)NAICS 561421, PSC R426 | $1,533,320 |
| 36C24725P0629Purchase Order, April 15, 2025, Competed Under SAP, 11 offersSolicitation | 247-Network Contract Office 7Department of Veterans Affairs | Telephone Answering ServicesNAICS 561421, PSC R426 | $1,455,788 |
| 36C25625P1682Purchase Order, September 12, 2025, Competed Under SAP, 11 offersSolicitation | 256-Network Contract Office 16Department of Veterans Affairs | Switchboard Operator ServicesNAICS 561421, PSC DD01 | $1,420,677 |
| 36C24226P0025Purchase Order, October 1, 2025, Competed Under SAP, 1 offersSolicitation | 242-Network Contract Office 02Department of Veterans Affairs | FY26 - 36C24225P1609- Albany Telephone & Info Desk ServicesNAICS 561421, PSC R699 | $1,336,999 |
| 36C26125P0045Purchase Order, October 18, 2024, Full and Open Competition After Exclusion of Sources, 5 offersSolicitation | 261-Network Contract Office 21Department of Veterans Affairs | Release of Information ServicesNAICS 518210, PSC R499 | $1,208,252 |
| 36C24625P0059Purchase Order, October 1, 2024, Not Competed Under SAP, 1 offersSolicitation | 246-Network Contracting Office 6Department of Veterans Affairs | Switchboard OperatorNAICS 561421, PSC R426 | $950,381 |
| FA301623C0010Definitive Contract, January 23, 2025, Competed Under SAP, 32 offers | FA3016 502 Cons CLDepartment of the Air Force | The Contractor Shall Provide Seven (7) Qualified and Experienced Full-Time Equivalent (Fte) Personnel to Support, Assist, Advise, And/Or ProNAICS 561110, PSC R799 | $949,365 |
| 36C26127P0013Purchase Order, October 1, 2026, Competed Under SAP, 10 offersSolicitation | 261-Network Contract Office 21Department of Veterans Affairs | Eo 14398 Requirement - Telephone OperatorsNAICS 561421, PSC R426 | $877,206 |
| 36C24221C0004Definitive Contract, September 16, 2024, Full and Open Competition After Exclusion of Sources, 4 offers | 242-Network Contract Office 02Department of Veterans Affairs | Stratton Switchboard ServicesNAICS 561421, PSC R426 | $769,345 |
| 36C24720C0102Definitive Contract, March 27, 2024, Competed Under SAP, 4 offers | 247-Network Contract Office 7Department of Veterans Affairs | Option Year Exercise Switchboard OperatorNAICS 561421, PSC R699 | $756,995 |
| FA468624C0015Definitive Contract, August 13, 2024, Competed Under SAP, 23 offers | FA4686 9 Cons PKDepartment of the Air Force | Service: Contractor Shall Provide All Personnel, Supervision, and Other Services Necessary to Provide Unclassified Information Technology (INAICS 541519, PSC DE01 | $690,090 |
| 36C25527P0007Purchase Order, October 1, 2026, Competed Under SAP, 14 offersSolicitation | 255-Network Contract Office 15Department of Veterans Affairs | Base Year | Telephone Operator Services | KC Vamc | 10/1/2026 - 9/30/2027NAICS 561421, PSC R426 | $661,541 |
| 36C26127P0017Purchase Order, October 16, 2026, Competed Under SAP, 13 offersSolicitation | 261-Network Contract Office 21Department of Veterans Affairs | Base + 4 Year Vacchcs Switchboard Operator Eo 14398NAICS 561421, PSC R426 | $626,683 |
| 36C24426P0162Purchase Order, February 19, 2026, Competed Under SAP, 18 offersSolicitation | 244-Network Contract Office 4Department of Veterans Affairs | Phone Answering Services at Philadelphia Vamc.NAICS 561421, PSC R699 | $626,093 |
| 36C24826P1213Purchase Order, September 3, 2026, Competed Under SAP, 7 offersSolicitation | 248-Network Contract Office 8Department of Veterans Affairs | Telephone Switchboard OperatorNAICS 561421, PSC R426 | $454,319 |
| 36C24226P0770Purchase Order, July 23, 2026, Competed Under SAP, 11 offersSolicitation | 242-Network Contract Office 02Department of Veterans Affairs | Northport Switchboard ServicesNAICS 561421, PSC R426 | $362,835 |
| 36C24626P0536Purchase Order, March 27, 2026, Not Competed, 1 offers | 246-Network Contracting Office 6Department of Veterans Affairs | Bridge- Switchboard Operator ServicesNAICS 561421, PSC R426 | $316,794 |
| 36C24227C0009Definitive Contract, October 2, 2026, Not Competed, 1 offers | 242-Network Contract Office 02Department of Veterans Affairs | Emergency Switchboard ServicesNAICS 561421, PSC R699 | $300,701 |
| 36C24226P0512Purchase Order, May 14, 2026, Competed Under SAP, 8 offersSolicitation | 242-Network Contract Office 02Department of Veterans Affairs | James J. Peters Switchboard ServicesNAICS 561421, PSC R699 | $239,021 |
| FA301623P0075Purchase Order, January 22, 2025, Competed Under SAP, 14 offers | FA3016 502 Cons CLDepartment of the Air Force | 1 Fte Clinical Coordination Support Services for Metc Training Facilities on Jbsa FT Sam Houston Tx.NAICS 541611, PSC R799 | $174,835 |
| 36C25624P0912Purchase Order, April 30, 2024, Competed Under SAP, 3 offersSolicitation | 256-Network Contract Office 16Department of Veterans Affairs | This Contract Is for Housekeeping Equipment Repair and Maintenance at the Southeast Louisiana VA Medical Center (Slvamc).NAICS 811310, PSC J079 | $165,989 |
| 36C24426P0426Purchase Order, July 22, 2026, Competed Under SAP, 15 offersSolicitation | 244-Network Contract Office 4Department of Veterans Affairs | Phone Answering Services at Erie Vamc Eo 14398NAICS 561421, PSC R699 | $162,520 |
| 36C24627P0033Purchase Order, October 1, 2026, Not Competed, 1 offers | 246-Network Contracting Office 6Department of Veterans Affairs | Switchboard Operator ServiceNAICS 561421, PSC R426 | $158,397 |
| 36C25626P0296Purchase Order, January 8, 2026, Competed Under SAP, 1 offersSolicitation | 256-Network Contract Office 16Department of Veterans Affairs | Slvhcs Housekeeping Equipment MaintenanceNAICS 811310, PSC J079 | $127,973 |
| 36C24626P0678Purchase Order, May 11, 2026, Not Competed, 1 offers | 246-Network Contracting Office 6Department of Veterans Affairs | Emergent 6-Month Telephone Switchboard Operator Service for the Salem VA Medical Center in Salem, Va.NAICS 561421, PSC R499 | $123,230 |
| 36C10D25P0099Purchase Order, August 21, 2025, Competed Under SAP, 12 offersSolicitation | Veterans Benefits AdminDepartment of Veterans Affairs | Reader ServicesNAICS 541930, PSC R699 | $98,243 |
| 36C10E22P0124Purchase Order, April 3, 2024, Competed Under SAP, 4 offers | VBA Field ContractingDepartment of Veterans Affairs | Varo Reader ContractNAICS 561320, PSC R699 | $25,663 |
| 28321324FA0010131BPA Call, May 29, 2024, Competed Under SAP, 1 offers | SSA Ofc of Acquisition GrantsSocial Security Administration | Call Order Will Provide Personal Attendant Services for an SSA Ewd Located in Wilkes-Barre, Pa. These Services Will Assist the Employee withNAICS 621610, PSC Q201 | $0 |
| 36C25625P0017Purchase Order, October 8, 2024, Competed Under SAP, 9 offersSolicitation | 256-Network Contract Office 16Department of Veterans Affairs | Switchboard ServicesNAICS 561421, PSC R699 | $0 |
| 28321324A00040011March 13, 2024Solicitation | SSA Ofc of Acquisition GrantsSocial Security Administration | Blanket Purchase Agreement Is Being Awarded to Provide Personal Attendant Services (Pas) for the Social Security Administration, Regions Ii,NAICS 621610, PSC Q201 | $0 |
| 47QTCA20D00FRMarch 21, 2024, Full and Open Competition, 999 offers | Gsa/Fas Center for IT Schedule ProgFederal Acquisition Service | Federal Supply Schedule ContractNAICS 541512, PSC D399 | $0 |
| 36C10E23P0084Purchase Order, February 14, 2025, Competed Under SAP, 6 offers | VBA Field ContractingDepartment of Veterans Affairs | Reader Services for Waco/Out-Based OfficesNAICS 561320, PSC R699 | -$19,929 |
- Places of performance
- CaliforniaNew YorkTexasVirginiaLouisianaPennsylvaniaAlabamaGeorgia
- Product and service codes
- R426 Communications ServicesR699 Other Administrative Support ServicesDD01 Support services for delivery processes including IT Service Management (ITSM), Project Program and Portfolio (PPM), and Operations Centers (NOC, GOC). ITSM processes include incident, problem and change management services as part of the ITSM program. IT Project Management includes support for agile and continuous improvement/development (CI/CD).R499 Other Professional ServicesR799 Other Management Support ServicesDE01 Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.
- Transactions
- 105 across 35 awards