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Award notice, service-disabled veteran-owned small business sole source, first published as combined synopsis and solicitation

Telephone Switchboard Operations (Atlanta VAMC)

36C24725Q0377

Department of Veterans Affairs, 247-Network Contract Office 7. Telephone Answering Services.

Awarded

Innovation at Work Inc.

$3,677,601.60 on the award notice, April 11, 2025, contract 36C24725P0629

Description

As published on SAM.gov.

Telephone Switchboard Operations (Atlanta VAMC) (Base Plus Four (4) option years.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

UEI
FBFALR6EY3V4
CAGE
7WTA0
Vendor location
Montgomery, AL
Contract
36C24725P0629, purchase order
Obligated
$1,455,788.16, potential $3,838,155
Actions
3 between April 15, 2025 and May 14, 2026
Competition
Competed Under SAP, 11 offers received
Set-aside reported
Service Disabled Veteran Owned Small Business SET-ASIDE
Described as
Telephone Answering Services
Match
award number 36C24725P0629 equals the contract number; same awarding office 36C247 (high confidence)

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. March 6, 2025

    Combined synopsis and solicitation

    REQUEST FOR QUOTE TELEPHONE SWITCHBOARD OPERATIONS ATLANTA VA MEDICAL CENTER

    Due March 18, 2025 at 1:00 PM EDT. SAM.gov, notice 34490c4582234bf9b1fab196b4d52205

  2. March 17, 2025

    Combined synopsis and solicitation

    Request for Quote 508-25-3-471-0007 TELEPHONE SWITCHBOARD OPERATIONS (VA-25-00034333)

    Due March 25, 2025 at 10:00 AM EDT. SAM.gov, notice b7a69cb0584c4cb295a61021e31e55d7

  3. March 18, 2025

    Special notice, originally combined synopsis and solicitation

    Questions and Answers

    Due March 25, 2025. SAM.gov, notice 3ddc5c67e75644d8a7551a5429e592d7

  4. April 16, 2025

    Award notice

    Awarded to INNOVATION AT WORK Inc. Montgomery for $3,677,602. SAM.gov, notice f4d8eaf2d64e4841afb2cdf0e3db0c0c

Points of contact