# Telephone Switchboard Operations (Atlanta VAMC)

Canonical: https://abierto.us/opportunities/36c24725q0377

- Solicitation number: 36C24725Q0377
- Notice type: Award notice (first published as combined synopsis and solicitation)
- Status: Awarded to Innovation at Work Inc. for $3,677,601.60
- Department: Department of Veterans Affairs
- Contracting office: 247-Network Contract Office 7 (36C247)
- NAICS: 561421 Telephone Answering Services
- Product or service code: R426 Communications Services
- Set-aside: Service-disabled veteran-owned small business sole source
- Place of performance: Georgia
- County: DeKalb County (FIPS 13089). https://abierto.us/counties/dekalb-county-ga-13089
- City: Decatur. https://abierto.us/cities/decatur-ga-1322052
- First posted: March 6, 2025
- Last posted: April 16, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/f4d8eaf2d64e4841afb2cdf0e3db0c0c/view

## Description

Telephone Switchboard Operations (Atlanta VAMC) (Base Plus Four (4) option years.

## Award on USAspending

- Recipient: Innovation at Work Inc. (UEI FBFALR6EY3V4)
- Contract: 36C24725P0629, purchase order
- Obligated: $1,455,788.16
- Competition: Competed Under SAP, 11 offers received
- Link: award number 36C24725P0629 equals the contract number; same awarding office 36C247 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C24725P0629_3600_-NONE-_-NONE-/


## Publications

- March 6, 2025: Combined synopsis and solicitation, due March 18, 2025 at 1:00 PM EDT. Notice 34490c4582234bf9b1fab196b4d52205. https://sam.gov/workspace/contract/opp/34490c4582234bf9b1fab196b4d52205/view
- March 17, 2025: Combined synopsis and solicitation, due March 25, 2025 at 10:00 AM EDT. Notice b7a69cb0584c4cb295a61021e31e55d7. https://sam.gov/workspace/contract/opp/b7a69cb0584c4cb295a61021e31e55d7/view
- March 18, 2025: Special notice, due March 25, 2025. Notice 3ddc5c67e75644d8a7551a5429e592d7. https://sam.gov/workspace/contract/opp/3ddc5c67e75644d8a7551a5429e592d7/view
- April 16, 2025: Award notice. Notice f4d8eaf2d64e4841afb2cdf0e3db0c0c. https://sam.gov/workspace/contract/opp/f4d8eaf2d64e4841afb2cdf0e3db0c0c/view

## Points of contact

- Joseph E. Horn, Joseph.Horn@va.gov, N/A

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c24725q0377.