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Solicitation, service-disabled veteran-owned small business set-aside

Telephone Operator Support Services l KCVA | Base plus four (4) option years

36C25526Q0654

Department of Veterans Affairs, 255-Network Contract Office 15. Telephone Answering Services.

View on SAM.govMarkdown

Response deadline

September 17, 2026 at 4:00 PM EDT

Closed today. Posted September 15, 2026, first published September 10, 2026. Scheduled to archive October 2, 2026.

Description

As published on SAM.gov.

The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision, management, and other resources necessary to perform on‑site telephone operator and telecommunications support services as described herein. See attachment 36C25526Q0654_RFQ Final for more details.

See Amendment 1 "36C25526Q0654 0001_Amendment 1_Q and A_Final" to address Questions and Answers to Original Solicitation.

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. September 10, 2026

    Solicitation, originally presolicitation

    Due September 17, 2026 at 4:00 PM EDT. SAM.gov, notice 8f423ee061cb45c29d4e4f0247b11274

    3 revisions on SAM
    • September 15, 2026: publish, solicitation
    • September 10, 2026: publish, solicitation
    • September 10, 2026: publish, presolicitation

  2. September 15, 2026

    Solicitation

    Due September 17, 2026 at 4:00 PM EDT. SAM.gov, notice d86bca87a31543a1aee9b7e1a15ec9b2

    3 revisions on SAM
    • September 15, 2026: publish, solicitation
    • September 10, 2026: publish, solicitation
    • September 10, 2026: publish, presolicitation

Points of contact

Also open from this buyer