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Award notice, service-disabled veteran-owned small business set-aside, first published as combined synopsis and solicitation

ALBANY TELEPHONE & INFO DESK SERVICES (VA-26-00004599)

36C24225Q0986

Department of Veterans Affairs, 242-Network Contract Office 02. Telephone Answering Services.

View on SAM.gov Markdown

Awarded

Innovation at Work Inc.

$3,438,551.10 on the award notice, October 1, 2025, contract 36C24226P0026

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Description

As published on SAM.gov.

This award posting it to notify all parties, Innovation at Work won the award for the Albany Switchboard Services. 

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Innovation at Work Inc.
UEI
FBFALR6EY3V4
CAGE
7WTA0
Vendor location
Montgomery, AL
Contract
36C24226P0025, purchase order
Obligated
$1,336,998.94, potential $3,438,551
Actions
4 between October 1, 2025 and October 1, 2026
Competition
Competed Under SAP, 1 offer received
Set-aside reported
No Set Aside Used.
Described as
FY26 - 36C24225P1609- Albany Telephone & Info Desk Services
Match
solicitation number 36C24225Q0986 equals the FPDS solicitation identifier; same awarding office 36C242 (high confidence)
Record
USAspending award page
Recipient
Depuy Synthes Sales, Inc.
UEI
CDVHC3LBW5X8
CAGE
70FY9
Vendor location
Warsaw, IN
Contract
36C24226P0026, purchase order
Obligated
$34,861.33
Actions
1 between October 1, 2025 and October 1, 2025
Competition
Not Competed Under SAP, 1 offer received
Set-aside reported
No Set Aside Used.
Described as
Prosthetic Order - Implant Items
Match
award number 36C24226P0026 equals the contract number; same awarding office 36C242 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. August 30, 2025

    Combined synopsis and solicitation

    Due September 12, 2025 at 12:00 PM EDT. SAM.gov, notice 916e4bc0372049f38e432240a7d3e800

  2. September 9, 2025

    Combined synopsis and solicitation

    Due September 12, 2025 at 12:00 PM EDT. SAM.gov, notice 243126cd78ca4fed8a5bab98ecf75048

    3 revisions on SAM
    • October 10, 2025: publish, award notice
    • September 9, 2025: publish, combined synopsis and solicitation
    • August 30, 2025: publish, combined synopsis and solicitation

  3. October 10, 2025

    Award notice, originally combined synopsis and solicitation

    Awarded to Innovation at Work Inc. for $3,438,551. SAM.gov, notice 700b81913d1e4e068d18aeede384c214

    2 revisions on SAM
    • October 10, 2025: publish, award notice
    • September 9, 2025: publish, combined synopsis and solicitation

Points of contact