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Solicitation, service-disabled veteran-owned small business set-aside, first published as presolicitation

Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)

36C24826Q0971

Department of Veterans Affairs, 248-Network Contract Office 8. Telephone Answering Services.

View on SAM.gov Markdown

Awarded

Innovation at Work Inc.

$454,318.74 obligated so far on USAspending

Get the next one like this from Department of Veterans Affairs by email, the day it is posted.Find my opportunities

Description

As published on SAM.gov.

The Department of Veterans Affairs, Network 08 Contracting Office has a requirement for a Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Innovation at Work Inc.
UEI
FBFALR6EY3V4
CAGE
7WTA0
Vendor location
Montgomery, AL
Contract
36C24826P1213, purchase order
Obligated
$454,318.74, potential $2,364,293
Actions
1 between September 3, 2026 and September 3, 2026
Competition
Competed Under SAP, 7 offers received
Set-aside reported
Service Disabled Veteran Owned Small Business SET-ASIDE
Described as
Telephone Switchboard Operator
Match
solicitation number 36C24826Q0971 equals the FPDS solicitation identifier; same awarding office 36C248 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. July 28, 2026

    Presolicitation

    Due August 10, 2026 at 2:00 PM EDT. SAM.gov, notice 2c2a0fcbc4654088a875208eee51958c

    2 revisions on SAM
    • July 28, 2026: publish, presolicitation
    • July 28, 2026: publish, solicitation

  2. July 28, 2026

    Solicitation, originally presolicitation

    Due July 31, 2026 at 2:00 PM EDT. SAM.gov, notice f2a5007def9045e4b4bcdc6d87fc8afe

    2 revisions on SAM
    • July 28, 2026: publish, presolicitation
    • July 28, 2026: publish, solicitation

Points of contact