Solicitation, service-disabled veteran-owned small business set-aside, first published as presolicitation
Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)
36C24826Q0971
Department of Veterans Affairs, 248-Network Contract Office 8. Telephone Answering Services.
Awarded
$454,318.74 obligated so far on USAspending
Description
As published on SAM.gov.
The Department of Veterans Affairs, Network 08 Contracting Office has a requirement for a Telephone Switchboard Operator Services.
Includes:
Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to:
david.henry3@va.gov. The phone number is (561) 631-3352.
The contract, on USAspending
Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.
- Recipient
- Innovation at Work Inc.
- UEI
- FBFALR6EY3V4
- CAGE
- 7WTA0
- Vendor location
- Montgomery, AL
- Contract
- 36C24826P1213, purchase order
- Obligated
- $454,318.74, potential $2,364,293
- Actions
- 1 between September 3, 2026 and September 3, 2026
- Competition
- Competed Under SAP, 7 offers received
- Set-aside reported
- Service Disabled Veteran Owned Small Business SET-ASIDE
- Described as
- Telephone Switchboard Operator
- Match
- solicitation number 36C24826Q0971 equals the FPDS solicitation identifier; same awarding office 36C248 (high confidence)
- Record
- USAspending award page
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
Points of contact
- David G Henry, Contract SpecialistDavid.Henry3@va.gov
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