{"canonical":"https://abierto.us/opportunities/36c24826q0971","key":"36C24826Q0971","url":"https://abierto.us/opportunities/36c24826q0971","title":"R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)","solicitation_number":"36C24826Q0971","notice_type":"o","open":false,"response_deadline":"2026-07-31T18:00:00Z","first_posted":"2026-07-28","last_posted":"2026-07-28","department":"VETERANS AFFAIRS, DEPARTMENT OF","subagency":"VETERANS AFFAIRS, DEPARTMENT OF","office":"248-NETWORK CONTRACT OFFICE 8 (36C248)","naics":"561421","psc":"R426","set_aside":"SDVOSBC","place_state":null,"winner":"INNOVATION AT WORK INC","award_amount":null,"publications":[{"notice_id":"2c2a0fcbc4654088a875208eee51958c","title":"R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)","solicitation_number":"36C24826Q0971","notice_type":"p","base_type":"p","posted":"2026-07-28","posted_at":null,"due_at":"2026-08-10T18:00:00Z","due_date":"2026-08-10","cancelled":null,"archived":null,"archive_date":"2026-09-09","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/2c2a0fcbc4654088a875208eee51958c/view","enriched":false,"history":[]},{"notice_id":"f2a5007def9045e4b4bcdc6d87fc8afe","title":"R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)","solicitation_number":"36C24826Q0971","notice_type":"o","base_type":"p","posted":"2026-07-28","posted_at":null,"due_at":"2026-07-31T18:00:00Z","due_date":"2026-07-31","cancelled":null,"archived":null,"archive_date":"2026-08-30","award_number":null,"awardee_name":null,"amount":null,"link_sam":"https://sam.gov/workspace/contract/opp/f2a5007def9045e4b4bcdc6d87fc8afe/view","enriched":false,"history":[]}],"latest_notice_id":"f2a5007def9045e4b4bcdc6d87fc8afe","first_type":"p","notices":[{"dates":{"posted":"2026-07-28","response_deadline":{"raw":"2026-08-10T14:00:00-04:00","utc":"2026-08-10T18:00:00Z","date":"2026-08-10","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/2c2a0fcbc4654088a875208eee51958c/view"},"naics":{"codes":["561421"],"primary":"561421"},"title":"R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)","agency":{"office":{"code":"36C248","name":"248-NETWORK CONTRACT OFFICE 8 (36C248)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"33637","city":"TAMPA","state":"FL","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2026-09-09","archive_type":"auto_custom"},"contacts":[{"name":"David Henry","role":"primary","email":"David.Henry3@va.gov","phone":"561-631-3352","title":"Contracting Officer"}],"base_type":{"code":"p","label":"Presolicitation"},"notice_id":"2c2a0fcbc4654088a875208eee51958c","set_aside":{"code":"SDVOSBC","label":"Service-Disabled Veteran-Owned Small Business Set-Aside (FAR 19.14)"},"provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2026_archived_opportunities.csv","etag":"\"d9374b90a938e9923d910594731b7b57-106\"","fetched_at":"2026-09-16T00:55:27.040971Z","row_sha256":"14ce34b5b7c001023669ea3cefa431d25d496aeb4a6e1902c10742f0814c1682","last_modified":"2026-09-13T14:50:39Z"},"updated_at":"2026-09-16T01:23:21.871652Z","first_seen_at":"2026-09-16T00:55:27.040971Z"},"description":{"text":"The Department of Veterans Affairs Network 08 Contracting Office has a requirement for Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352. Solicitation package 36C24826Q0971 shall be posted on SAMS on or about July 28, 2026, and will close on August 10, 2026 (2:00 PM EDT) these dates are subject to change. No solicitation packages will be mailed. Responses must be concise and be specifically directed to the requirement referenced above. It is the offeror s responsibility to monitor Sam for changes or amendments. All suppliers must be Authorized Distributors for items supplied and must provide a letter that they are an Authorized Distributor. Offeror Shall Complete (C.4) clause 852.219-78, when included in solicitations/contracts, to inform contracting officer whether it qualifies as a manufacturer or nonmanufacturer under the solicitation Complete, sign and return certification with its offer when clause 852.219-77 or 852.219-78 is included in solicitations VENDORS SHOULD BID ON ITEMS THAT THEY HAVE IN STOCK AND CAN PROVIDE ITEM QUOTED.","origin":"extract"},"notice_type":{"code":"p","label":"Presolicitation"},"schema_version":1,"solicitation_number":"36C24826Q0971","place_of_performance":{"zip":"33125-1624","city":{"name":"1201 N.W. 16th St."},"street":"Miami VA Medical Center"},"product_service_code":"R426"},{"dates":{"posted":"2026-07-28","response_deadline":{"raw":"2026-07-31T14:00:00-04:00","utc":"2026-07-31T18:00:00Z","date":"2026-07-31","time":"14:00:00","utc_offset_seconds":-14400}},"links":{"sam":"https://sam.gov/workspace/contract/opp/f2a5007def9045e4b4bcdc6d87fc8afe/view"},"naics":{"codes":["561421"],"primary":"561421"},"title":"R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)","agency":{"office":{"code":"36C248","name":"248-NETWORK CONTRACT OFFICE 8 (36C248)"},"subtier":{"code":"3600","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"department":{"code":"036","name":"VETERANS AFFAIRS, DEPARTMENT OF"},"office_address":{"zip":"33637","city":"TAMPA","state":"FL","country":"USA"},"organization_type":"OFFICE"},"status":{"active":false,"archive_date":"2026-08-30","archive_type":"auto_custom"},"contacts":[{"name":"David G Henry","role":"primary","email":"David.Henry3@va.gov","title":"Contract Specialist"}],"base_type":{"code":"p","label":"Presolicitation"},"notice_id":"f2a5007def9045e4b4bcdc6d87fc8afe","provenance":{"extract":{"url":"https://s3.amazonaws.com/falextracts/Contract%20Opportunities/Archived%20Data/FY2026_archived_opportunities.csv","etag":"\"d9374b90a938e9923d910594731b7b57-106\"","fetched_at":"2026-09-16T00:55:27.040971Z","row_sha256":"f674ee66197a1388a71d6f549d74e30e2665356d48a3e605b13fd9fa90e8e655","last_modified":"2026-09-13T14:50:39Z"},"updated_at":"2026-09-16T01:23:21.875134Z","first_seen_at":"2026-09-16T00:55:27.040971Z"},"description":{"text":"The Department of Veterans Affairs, Network 08 Contracting Office has a requirement for a Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.","origin":"extract"},"notice_type":{"code":"o","label":"Solicitation"},"schema_version":1,"solicitation_number":"36C24826Q0971","product_service_code":"R426"}],"due_at":"2026-07-31T18:00:00Z","due_date":"2026-07-31","closes_at":"2026-07-31T18:00:00Z","awardable":false,"dept_key":"d-036","dept_name":"VETERANS AFFAIRS, DEPARTMENT OF","sub_key":"s-3600","sub_name":"VETERANS AFFAIRS, DEPARTMENT OF","office_key":"o-36C248","office_name":"248-NETWORK CONTRACT OFFICE 8 (36C248)","state":null,"country":null,"winner_key":"FBFALR6EY3V4","amount":null,"linked_awards":2,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:35:04.262118Z","principal_notice_id":"f2a5007def9045e4b4bcdc6d87fc8afe","description":{"text":"The Department of Veterans Affairs, Network 08 Contracting Office has a requirement for a Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.","html":null,"origin":"extract"},"contacts":[{"name":"David G Henry","role":"primary","email":"David.Henry3@va.gov","title":"Contract Specialist"}],"place_of_performance":null,"office_address":{"zip":"33637","city":"TAMPA","state":"FL","country":"USA"},"naics_codes":["561421"],"award":null,"attachments":[],"awards":[{"award_key":"CONT_AWD_36C24826P1213_3600_-NONE-_-NONE-","permalink":"https://www.usaspending.gov/award/CONT_AWD_36C24826P1213_3600_-NONE-_-NONE-/","piid":"36C24826P1213","parent_piid":null,"award_type":"PURCHASE ORDER","vendor_key":"FBFALR6EY3V4","recipient_name":"INNOVATION AT WORK INC","recipient_uei":"FBFALR6EY3V4","recipient_cage":"7WTA0","recipient_city":"MONTGOMERY","recipient_state":"AL","sub_name":"Department of Veterans Affairs","office_name":"248-NETWORK CONTRACT OFFICE 8 (36C248)","office_key":"o-36C248","first_action_date":"2026-09-03","last_action_date":"2026-09-03","actions":1,"obligated":"454318.74","current_total_value":"454318.74","potential_total_value":"2364292.98","naics":"561421","psc":"R426","extent_competed":"COMPETED UNDER SAP","set_aside":"SERVICE DISABLED VETERAN OWNED SMALL BUSINESS SET-ASIDE","offers_received":7,"description":"TELEPHONE SWITCHBOARD OPERATOR","method":"solicitation","confidence":"high","evidence":["solicitation number 36C24826Q0971 equals the FPDS solicitation identifier","same awarding office 36C248"],"opportunity_key":null,"opportunity_title":null}],"related":[{"key":"36C24826Q1118","latest_notice_id":"32b985942a1d4ae2b436e76c2ac7b609","title":"Commercial Mowers for Bay Pines VA Health Care System","solicitation_number":"36C24826Q1118","notice_type":"o","first_type":"o","first_posted":"2026-09-09","last_posted":"2026-09-09","notices":1,"due_at":"2026-09-16T14:00:00Z","due_date":"2026-09-16","closes_at":"2026-09-16T14:00:00Z","awardable":true,"open":true,"dept_key":"d-036","dept_name":"VETERANS AFFAIRS, DEPARTMENT OF","sub_key":"s-3600","sub_name":"VETERANS AFFAIRS, DEPARTMENT OF","office_key":"o-36C248","office_name":"248-NETWORK CONTRACT OFFICE 8 (36C248)","naics":"333111","psc":"3750","set_aside":"SBA","state":"FL","country":"USA","winner":null,"winner_key":null,"amount":null,"linked_awards":0,"cancelled":false,"archived":false,"updated_at":"2026-09-16T07:31:38.954589Z"},{"key":"36C24926Q0926","latest_notice_id":"486e9474188c4613813d751b489f7cfb","title":"6515--FY26: MBC Sternudrive LiteTM; 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