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Award notice, service-disabled veteran-owned small business set-aside, first published as sources sought

VACCHCS Switchboard Operators

36C26126Q0597

Department of Veterans Affairs, 261-Network Contract Office 21. Telephone Answering Services.

Awarded

Innovation at Work Inc.

$626,683.20 obligated so far on USAspending

Get the next one like this from Department of Veterans Affairs by email, the day it is posted.Find my opportunities

Description

As published on SAM.gov with the combined synopsis and solicitation of August 5, 2026.

Reference the Performance Work Statement

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

UEI
FBFALR6EY3V4
CAGE
7WTA0
Vendor location
Montgomery, AL
Contract
36C26127P0017, purchase order
Obligated
$626,683.20, potential $3,261,544
Actions
3 between October 16, 2026 and October 28, 2026
Competition
Competed Under SAP, 13 offers received
Set-aside reported
Service Disabled Veteran Owned Small Business SET-ASIDE
Described as
Base + 4 Year Vacchcs Switchboard Operator Eo 14398
Match
solicitation number 36C26126Q0597 equals the FPDS solicitation identifier; same awarding office 36C261 (high confidence)

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. May 26, 2026

    Sources sought

    Remote Health Record Coding Services

    Due June 9, 2026 at 1:00 PM EDT. SAM.gov, notice aa18f784e3d0495db75328c8e65f68da

    2 revisions on SAM
    • May 28, 2026: publish, sources sought
    • May 26, 2026: publish, sources sought
  2. May 28, 2026

    Sources sought

    Telephone Operator/Switchboard Services

    Due June 9, 2026 at 1:00 PM EDT. SAM.gov, notice 2819dd4f36f342f0be626214031c25a8

    2 revisions on SAM
    • May 28, 2026: publish, sources sought
    • May 26, 2026: publish, sources sought
  3. July 20, 2026

    Combined synopsis and solicitation

    Due August 6, 2026 at 1:00 PM EDT. SAM.gov, notice 65153f9dc49443d9b452a60cc56c8f41

    2 revisions on SAM
    • August 5, 2026: publish, combined synopsis and solicitation
    • July 20, 2026: publish, combined synopsis and solicitation
  4. August 5, 2026

    Combined synopsis and solicitation

    Due August 10, 2026 at 1:00 PM EDT. SAM.gov, notice af496e35f0144160b54323663a97be03

    2 revisions on SAM
    • August 5, 2026: publish, combined synopsis and solicitation
    • July 20, 2026: publish, combined synopsis and solicitation
  5. October 16, 2026

    Award notice

    Awarded to Innovation at Work Inc. for $3,261,544. SAM.gov, notice 798d32b58868449e999d6ad53cdb7b07

    1 revisions on SAM
    • October 16, 2026: publish, award notice

Points of contact