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Presolicitation, service-disabled veteran-owned small business set-aside

Telephone Operator Support Services l KCVA | Base plus four (4) option years

36C25526Q0654_1

Department of Veterans Affairs, 255-Network Contract Office 15. Telephone Answering Services.

View on SAM.gov Markdown

Response deadline

September 17, 2026 at 4:00 PM EDT

Closed 44 days ago. Posted September 10, 2026. Scheduled to archive October 2, 2026.

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Description

As published on SAM.gov.

The Department of Veterans Affairs, NCO 15 Contracting Office intends to release a commercial solicitation, to provide Telephone Operator Services for the Kansas City VA Medical Center located at 4801 East Linwood Boulevard, Kansas City MO 64128-2226. The Department of Veterans Affairs (VA), Kansas City VA Medical Center (KCVAMC), requires 24 hours per day, 7 days per week Telephone Operator Services in support of KCVAMC and all associated sites. Under this Performance Work Statement (PWS), the Contractor shall provide all personnel, supervision, management, and other resources necessary to perform on site telephone operator and telecommunications support services as described herein.

The government intends to award a single award Firm Fixed Price (FFP) base and four (4) option year(s) Contract. Individual bulk funded task orders will be issued by the NCO 15 Contracting Office. The North American Industry Classification System (NAICS) is 561421 (Telephone Answering Services), with a size standard of $19 Million.

The details including full specifications will be included in the solicitation, which will be released on or about September 10, 2026, the close date will be on or about September 17, 2026. The solicitation number is 36C25526Q0654.

 Attention: Aubrey Visocsky (Contract Officer) at Aubrey.Visocsky@va.gov

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. September 10, 2026

    Presolicitation

    Due September 17, 2026 at 4:00 PM EDT. SAM.gov, notice 62ba7913a4ad4389bd38f274a1cd2da0

    2 revisions on SAM
    • September 10, 2026: publish, solicitation
    • September 10, 2026: publish, presolicitation

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