Justification
Service Desk- Peace Corps Help Desk Services
63026-25
Peace Corps, Peace Corps Oacm. Computer Facilities Management Services.
Awarded
Business Operational Concepts, LLC
$0.00 obligated so far on USAspending, September 12, 2025, contract 47QTCA19D00CL
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This one was awarded in 2025
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Description
As published on SAM.gov.
The intent of this procurement is to outsource Peace Corps’ Domestic Customer Support and Services (DSS) function to a contractor who will implement industry best practices (Information Technology Infrastructure Library) to create efficiencies, reduce support costs, and improve customer satisfaction.
Attachments
Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.
- JA_Service Bridge Limited Source-Final_Redacted.pdf181 KB, September 18, 2025
The contract, on USAspending
Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.
- Recipient
- Business Operational Concepts, LLC
- UEI
- JGD2SZ6H64M8
- CAGE
- 5J3B2
- Vendor location
- Ellicott City, MD
- Contract
- 47QTCA19D00CL
- Obligated
- $0.00, potential $475,000
- Actions
- 20 between April 23, 2024 and July 8, 2026
- Competition
- Full and Open Competition, 999 offers received
- Set-aside reported
- No Set Aside Used.
- Described as
- Federal Supply Schedule Contract
- Match
- award number 47QTCA19D00CL equals the contract number; awarding office not confirmed (medium confidence)
- Record
- USAspending award page
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
September 18, 2025
Justification
SAM.gov, notice b03d76b8130e4ce695c324a011c43116
2 revisions on SAM
- September 22, 2025: publish, justification
- September 18, 2025: publish, justification
September 22, 2025
Justification
SAM.gov, notice bdd044bf6dcd4ca2b99c9f798fe8150a
2 revisions on SAM
- September 22, 2025: publish, justification
- September 18, 2025: publish, justification
Points of contact
- Clifton Gardnercgardner@peacecorps.gov