Justification
Service Desk- Peace Corps Help Desk Services
63026-25
Peace Corps, Peace Corps Oacm. Computer Facilities Management Services.
Awarded
Business Operational Concepts, LLC
$0.00 obligated so far on USAspending, September 12, 2025, contract 47QTCA19D00CL
Description
As published on SAM.gov.
The intent of this procurement is to outsource Peace Corps’ Domestic Customer Support and Services (DSS) function to a contractor who will implement industry best practices (Information Technology Infrastructure Library) to create efficiencies, reduce support costs, and improve customer satisfaction.
The contract, on USAspending
Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.
- Recipient
- Business Operational Concepts, LLC
- UEI
- JGD2SZ6H64M8
- CAGE
- 5J3B2
- Vendor location
- Ellicott City, MD
- Contract
- 47QTCA19D00CL
- Obligated
- $0.00, potential $475,000
- Actions
- 20 between April 23, 2024 and July 8, 2026
- Competition
- Full and Open Competition, 999 offers received
- Set-aside reported
- No Set Aside Used.
- Described as
- Federal Supply Schedule Contract
- Match
- award number 47QTCA19D00CL equals the contract number; awarding office not confirmed (medium confidence)
- Record
- USAspending award page
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
Points of contact
- Clifton Gardnercgardner@peacecorps.gov