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Sources sought, 8(a) set-aside

SOURCES SOUGHT - SBA - Office of Capital Access (OCA), Genesys Cloud CX (SaaS)

5501020EQ07853

Small Business Administration, Ofc of Chief Operating Officer. Telecommunications Resellers.

Response deadline

January 15, 2025 at 3:00 PM EST

Closed 655 days ago. Posted January 8, 2025. Scheduled to archive January 16, 2025.

Get the next one like this from Small Business Administration by email, the day it is posted.Find my opportunities

This one closed in 2025

10 like it are open now in telecommunications resellers

All 10 open in telecommunications resellers

Description

As published on SAM.gov.

The purpose of this notice is to perform market research to determine if there are 8a Certified small businesses that are capable of providing Genesys Cloud CX and support. The U.S. Small Business Administration, Office of Disaster Assistance, has a requirement for Licensing, Professional Services and Support on all existing Genesys Cloud CX and support will allow the SBA OCA to maintain the highest level of continuous operation of the Genesys Cloud CX SaaS system.

The requirements will include all software, programming, engineering, and support remotely to ensure all telecommunication activities meet the agencies needs and are in accordance with the agency’s specifications. See attached Draft SOW for a description of the requirement.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. January 8, 2025

    Sources sought

    Due January 15, 2025 at 3:00 PM EST. SAM.gov, notice ab968904fb894aa0ba82d21ede15821b

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