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Presolicitation, 8(a) sole source

DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

TRANSCOM25D002

US Transportation Command (Ustranscom), Ustranscom-Aq. Other Computer Related Services.

Response deadline

November 4, 2024 at 4:00 PM EST

Closed 729 days ago. Posted November 19, 2025, first published October 21, 2024. Scheduled to archive November 19, 2025.

Get the next one like this from US Transportation Command (Ustranscom) by email, the day it is posted.Find my opportunities

This one closed in 2024

34 like it are open now in other computer related services

All 34 open in other computer related services

Description

As published on SAM.gov.

***Updated 2025/11/19***
This requirement will be solicited as an 8(a) Sole Source Direct Award under North American Industry Classification System (NAICS) code 541519.


***Updated 2025/03/17***
This acquisition has been put on hold. Vendors interested in this opportunity should monitor SAM.gov for future updates.


***Updated 2025/01/10***

The notional dates provided are for planning purposes only:

Request for Quotes: On or about 10 February 2025

Quotes Due Date: On or about 25 March 2025

Source Selection Activities: March 2025 – April 2025 (e.g. evaluations, exchanges as applicable, source selection decision)

Contract Award: On or about 05 June 2025

***Updated 2024/11/05***

Questions & Answers to RFI Posted

******

USTRANSCOM plans to have a contract in place for technical and functional support, Tier 1 and/or Tier II helpdesk services for the Defense Personal Property System (DPS) applications, capability, and business functions. USTRANSCOM seeks a solution that includes DTSC Tier 1 call resolution, sustainment, and maintenance of the ticketing software (presently ServiceNow (SNOW)), DPS IT System support and DPS operational support. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

Responses are due 1500 (CT) on 4 November 2024. 

  • Submit your RFI response, including a request for a one-on-one marked on the information sheet, no later than the response due date identified in Section 1.3.
  • The first 20 RFI responses received including a valid request for a one-on-one will be allocated a 15-minute session with the requirements team. Priority for one-on-ones will be given to Small Business reponders.

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. October 21, 2024

    Presolicitation, originally sources sought

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice adc77af63cb7468d948575a3d7a8dcaf

  2. November 5, 2024

    Presolicitation

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice 20b31af70a754b2681806c3ce427e041

  3. January 10, 2025

    Presolicitation

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice 3d701616ffcf46aa925a799b0b19e6fc

  4. January 10, 2025

    Presolicitation

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice 661b85102b9a4f41b42721a4e45b7485

  5. March 17, 2025

    Presolicitation

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice 43a03398afad4b14aab23b650d0938b1

  6. November 19, 2025

    Presolicitation

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice 95c73256952c494f8b2ae1ee62879ab3

    8 revisions on SAM
    • November 19, 2025: publish, presolicitation
    • November 19, 2025: publish, presolicitation
    • March 17, 2025: publish, presolicitation
    • January 10, 2025: publish, presolicitation
    • January 10, 2025: publish, presolicitation
    • November 5, 2024: publish, presolicitation
    • October 21, 2024: publish, presolicitation
    • January 8, 2024: publish, sources sought
  7. November 19, 2025

    Presolicitation

    Due November 4, 2024 at 4:00 PM EST. SAM.gov, notice b2ea7f1424894bc9a024c07b499bd5b9

    8 revisions on SAM
    • November 19, 2025: publish, presolicitation
    • November 19, 2025: publish, presolicitation
    • March 17, 2025: publish, presolicitation
    • January 10, 2025: publish, presolicitation
    • January 10, 2025: publish, presolicitation
    • November 5, 2024: publish, presolicitation
    • October 21, 2024: publish, presolicitation
    • January 8, 2024: publish, sources sought

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