# DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

Canonical: https://abierto.us/opportunities/transcom25d002

- Solicitation number: TRANSCOM25D002
- Notice type: Presolicitation
- Status: Closed. Deadline was November 4, 2024 at 4:00 PM EST
- Department: Department of Defense
- Agency: US Transportation Command (Ustranscom)
- Contracting office: Ustranscom-Aq (HTC711)
- NAICS: 541519 Other Computer Related Services
- Product or service code: DA01 Support services for activities involved with application development and support to include analysis, design, development, coding, testing, and release packaging, as well as support of off-the-shelf Business Applications.
- Set-aside: 8(a) sole source
- Place of performance: Scott AFB, Illinois
- County: St. Clair County (FIPS 17163). https://abierto.us/counties/st-clair-county-il-17163
- City: Scott AFB. https://abierto.us/cities/scott-afb-il-1768328
- First posted: October 21, 2024
- Last posted: November 19, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/b2ea7f1424894bc9a024c07b499bd5b9/view

## Description

Updated 2025/11/19

This requirement will be solicited as an 8(a) Sole Source Direct Award under North American Industry Classification System (NAICS) code 541519.

Updated 2025/03/17

This acquisition has been put on hold. Vendors interested in this opportunity should monitor SAM.gov for future updates.

Updated 2025/01/10

The notional dates provided are for planning purposes only:

**Request for Quotes:** On or about 10 February 2025 Quotes Due Date: On or about 25 March 2025 Source Selection Activities: March 2025 – April 2025 (e.g. evaluations, exchanges as applicable, source selection decision)

**Contract Award:** On or about 05 June 2025

Updated 2024/11/05

Questions & Answers to RFI Posted

USTRANSCOM plans to have a contract in place for technical and functional support, Tier 1 and/or Tier II helpdesk services for the Defense Personal Property System (DPS) applications, capability, and business functions. USTRANSCOM seeks a solution that includes DTSC Tier 1 call resolution, sustainment, and maintenance of the ticketing software (presently ServiceNow (SNOW)), DPS IT System support and DPS operational support.

USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed. Responses are due 1500 (CT) on 4 November 2024. Submit your RFI response, including a request for a one-on-one marked on the information sheet, no later than the response due date identified in Section 1.3.

The first 20 RFI responses received including a valid request for a one-on-one will be allocated a 15-minute session with the requirements team. Priority for one-on-ones will be given to Small Business reponders.

## Publications

- October 21, 2024: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice adc77af63cb7468d948575a3d7a8dcaf. https://sam.gov/workspace/contract/opp/adc77af63cb7468d948575a3d7a8dcaf/view
- November 5, 2024: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice 20b31af70a754b2681806c3ce427e041. https://sam.gov/workspace/contract/opp/20b31af70a754b2681806c3ce427e041/view
- January 10, 2025: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice 3d701616ffcf46aa925a799b0b19e6fc. https://sam.gov/workspace/contract/opp/3d701616ffcf46aa925a799b0b19e6fc/view
- January 10, 2025: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice 661b85102b9a4f41b42721a4e45b7485. https://sam.gov/workspace/contract/opp/661b85102b9a4f41b42721a4e45b7485/view
- March 17, 2025: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice 43a03398afad4b14aab23b650d0938b1. https://sam.gov/workspace/contract/opp/43a03398afad4b14aab23b650d0938b1/view
- November 19, 2025: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice 95c73256952c494f8b2ae1ee62879ab3. https://sam.gov/workspace/contract/opp/95c73256952c494f8b2ae1ee62879ab3/view
- November 19, 2025: Presolicitation, due November 4, 2024 at 4:00 PM EST. Notice b2ea7f1424894bc9a024c07b499bd5b9. https://sam.gov/workspace/contract/opp/b2ea7f1424894bc9a024c07b499bd5b9/view

## Points of contact

- Kailey C. Schuette, kailey.c.schuette.civ@mail.mil
- Megan Gonzalez, megan.m.gonzalez4.civ@mail.mil

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/transcom25d002.