Sources sought, indian economic enterprise
FusionLive Software Support
SS-24-PHX-025
Indian Health Service, Phoenix Area Indian Health SVC. Other Computer Related Services.
Response deadline
April 4, 2024 at 5:00 PM EDT
Closed 946 days ago. Posted March 28, 2024. Scheduled to archive April 19, 2024.
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This one closed in 2024
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Description
As published on SAM.gov.
The Contractor shall provide E-Control Systems certified personnel to perform remote support and software update/upgrade services in order to maintain E-Control Systems IntelliSense system to optimal operation. The Contractor shall provide all test equipment, tools, labor, supervision, parts, travel, and any other items deemed necessary to fulfill the requirements of this statement of work. Specific tasks and requirements include the following:
2.1 – E-Control Systems FusionLive Software Maintenance Services i) The Contractor shall provide maintenance, software upgrades/updates, installation/configuration, and technical support services for the E-Control Systems FusionLive software in the Phoenix Area.
To ensure that the FusionLive IntelliSense equipment provide reliable and consistent results with minimum downtime, it is necessary to obtain periodic services by E-Control Systems certified/trained technicians with specific technical expertise, and manufacturer-certified replacement parts. All services provided shall have a minimum of 1-year warranty on parts and labor. The contractor shall maintain software to operating specification, which meets or exceeds manufacturer’s specifications. Please provide FEDRAMP line cards with submission.
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
March 28, 2024
Sources sought
Due April 4, 2024 at 5:00 PM EDT. SAM.gov, notice 86644601bd1e46f289617b77cc188bb3
Points of contact
- Jeremiah Murrelljeremiah.murrell@ihs.gov6603833878