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Combined synopsis and solicitation, buy indian set-aside

Brand Name: Cisco SmartNet TAC Support

RFQ-24-PHX-071

Indian Health Service, Phoenix Area Indian Health SVC. Other Computer Related Services.

View on SAM.govMarkdown

Response deadline

September 6, 2024 at 12:00 PM EDT

Closed 741 days ago. Posted September 4, 2024, first published August 28, 2024. Scheduled to archive September 21, 2024.

Description

As published on SAM.gov.

BIA Set-aside: The Whiteriver Indian Health Service Hospital requests a contracted agreement for Cisco TAC support services and the ability to create and submit Cisco support cases. The contractor will provide Cisco Support Services Technical Assistance Center (TAC) support to Whiteriver Service Unit (WRSU) for Cisco UCS servers, chassis and fabric interconnects which includes SmartNet for WRSU 4500 core Cisco switch.

Local IT will have the ability to place Cisco TAC calls and tickets 24/7/365 for support services, online and over the phone, to local IT staff. Once support is establish local WRSU IT will have ability to open a TAC case online or over the phone. Have access to Cisco Support Assistance for existing cases. 3-year warranty.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. August 28, 2024

    Combined synopsis and solicitation

    Due September 4, 2024 at 12:00 PM EDT. SAM.gov, notice aecb6fe7734940cfab61446adc6ae409

  2. August 29, 2024

    Combined synopsis and solicitation

    Due September 4, 2024 at 12:00 PM EDT. SAM.gov, notice 9be13a8e5cfc4f6fb11a7f45d9ba01ca

  3. August 30, 2024

    Combined synopsis and solicitation

    Due September 4, 2024 at 12:00 PM EDT. SAM.gov, notice 91fb1e2e2b5e4645a88f1fd3b4d0fa6d

  4. August 30, 2024

    Combined synopsis and solicitation

    Due September 4, 2024 at 12:00 PM EDT. SAM.gov, notice 948162d05b02443586c87ba437e68965

  5. September 4, 2024

    Combined synopsis and solicitation

    Due September 6, 2024 at 12:00 PM EDT. SAM.gov, notice 995e4a67395646f2afbb472c15fc6ad6

Points of contact

Also open from this buyer