ITSM Request for Information (RFI)

The United States (US) Special Operations Command (USSOCOM) is conducting market research to assist in understanding the capabilities available in the marketplace relevant to consolidated solutions based around Information Technology (IT) Service Management (ITSM). This Request for Information (RFI) seeks to identify ITSM solutions that offer workflow management enabling organizations to plan, manage, report on, and deliver IT services and related digital experiences. The scope of this effort includes core services currently hosted in our on-premises and commercial cloud environments. Please review the Request for Information attached in this posting.