# ITSM Request for Information (RFI)

Canonical: https://abierto.us/opportunities/rfi03062024kdc4ias

- Solicitation number: RFI03062024KDC4IAS
- Notice type: Sources sought
- Status: Closed. Deadline was April 6, 2024 at 3:00 PM EDT
- Department: Department of Defense
- Agency: US Special Operations Command
- Contracting office: HQ Ussocom (H92404)
- NAICS: 541519 Other Computer Related Services
- Place of performance: Tampa, Florida
- County: Hillsborough County (FIPS 12057). https://abierto.us/counties/hillsborough-county-fl-12057
- City: Tampa. https://abierto.us/cities/tampa-fl-1271000
- First posted: March 6, 2024
- Last posted: March 6, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/58d35a56184449bda3c75e31c16ca096/view

## Description

The United States (US) Special Operations Command (USSOCOM) is conducting market research to assist in understanding the capabilities available in the marketplace relevant to consolidated solutions based around Information Technology (IT) Service Management (ITSM). This Request for Information (RFI) seeks to identify ITSM solutions that offer workflow management enabling organizations to plan, manage, report on, and deliver IT services and related digital experiences. The scope of this effort includes core services currently hosted in our on-premises and commercial cloud environments. Please review the Request for Information attached in this posting.

## Publications

- March 6, 2024: Sources sought, due April 6, 2024 at 3:00 PM EDT. Notice 2f546432f3234b01b43e402d8531696e. https://sam.gov/workspace/contract/opp/2f546432f3234b01b43e402d8531696e/view
- March 6, 2024: Sources sought, due April 6, 2024 at 3:00 PM EDT. Notice 58d35a56184449bda3c75e31c16ca096. https://sam.gov/workspace/contract/opp/58d35a56184449bda3c75e31c16ca096/view

## Points of contact

- Kristen Colyer, kristen.colyer@socom.mil

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/rfi03062024kdc4ias.