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Sources sought, total small business set-aside

e-APPEALS HELPDESK SUPPORT

MSPB2024

Merit Systems Protection Board, MSPB Financial and Admin Management. Other Computer Related Services.

Response deadline

May 29, 2024 at 3:00 PM EDT

Closed 886 days ago. Posted May 14, 2024. Scheduled to archive July 15, 2024.

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This one closed in 2024

36 like it are open now in other computer related services

All 36 open in other computer related services

Description

As published on SAM.gov.

The U. S. Merit Systems Protection Board is seeking to procure is two full-time Tyler Technologies Partner e-Appeal Help Desk Analyst III support staff to augment gaps in resources, technical expertise, and experience specific to the Tyler Application Platform (TAP) system, which is needed to meet the support needs of Agency staff and users of the e-Appeal system, to help the Agency meet performance measures reach critical Agency goals.

The contractor shall provide two Analyst III staff who have relevant expertise and experience with the Tyler Application Platform (TAP) system, to troubleshoot and resolve support requests from Agency Users, Appellants, Appellant Representatives, Agency Representatives, and other stakeholders. The Contractor shall provide qualified personnel to accomplish the requirements specified in the PWS.

The Contractor shall efficiently and effectively manage the performance under this contract to ensure all the necessary experience, training, and expertise required to accomplish all tasks is employed. All propsoals must be in accodance with the PWS and the RFQ instructions.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. May 14, 2024

    Sources sought

    Due May 29, 2024 at 3:00 PM EDT. SAM.gov, notice 76871fa3fb664993bb65612f5ae18797

Points of contact