CISCO SmartNet Advanced Services & Software Renewal

This requirement is to procure the renewal of brand name Cisco SmartNet maintenance to cover warranty repair and replacement for all Cisco network equipment connected to the USCG enterprise. Cisco SmartNet support entitles the USCG’s Information System Technicians (IT) staffing to have direct anytime access to Cisco engineers and an extensive range of online resources including hardware Return Material Authorization (RMA) support.

SmartNet extends the original Cisco End User License Agreement (EULA) for each device which gives the USCG continuous access to their operating system updates and security patches. This service ensures that the USCG’s network remains in compliance with DoD requirements. The required support is brand-name specific from Cisco but is purchased through an authorized Cisco channel partner (i.e., reseller). Maintenance support Services in pursuant to FAR 16.505(a)(4)(i), restricting items peculiar to one manufacturer. See Brand Name Justification (attached). This notice fufills the posting requirements of FAR 16.505(b)(2)(ii)(D).