# CISCO SmartNet Advanced Services & Software Renewal

Canonical: https://abierto.us/opportunities/ja24013

- Solicitation number: JA_24_013
- Notice type: Justification
- Status: No response deadline
- Department: Department of Homeland Security
- Agency: US Coast Guard
- Contracting office: C5I Division 1 Alexandria (70Z079)
- NAICS: 541519 Other Computer Related Services
- Product or service code: 7F20 Hardware and software products supporting IT Management services. Includes Enterprise Architecture (EA), Financial Management, and Strategic Planning. EA includes services supporting business, information, application and technical architecture to drive standardization, integration and efficiency among business technology solutions. Financial Management includes services involved in the planning, budgeting, spend management and chargeback of IT expenditures and the costing of IT products and services. IT Management and Strategic Planning include senior professional and administrative support services facilitating centralized IT strategy and planning.
- Place of performance: Alexandria, Virginia
- County: City of Alexandria (FIPS 51510). https://abierto.us/counties/city-of-alexandria-va-51510
- City: Alexandria. https://abierto.us/cities/alexandria-va-5101000
- First posted: August 16, 2024
- Last posted: October 3, 2024
- SAM.gov: https://sam.gov/workspace/contract/opp/40c099735ad04981853d7505d909d4de/view

## Description

This requirement is to procure the renewal of brand name Cisco SmartNet maintenance to cover warranty repair and replacement for all Cisco network equipment connected to the USCG enterprise. Cisco SmartNet support entitles the USCG’s Information System Technicians (IT) staffing to have direct anytime access to Cisco engineers and an extensive range of online resources including hardware Return Material Authorization (RMA) support.

SmartNet extends the original Cisco End User License Agreement (EULA) for each device which gives the USCG continuous access to their operating system updates and security patches. This service ensures that the USCG’s network remains in compliance with DoD requirements. The required support is brand-name specific from Cisco but is purchased through an authorized Cisco channel partner (i.e., reseller). Maintenance support Services in pursuant to FAR 16.505(a)(4)(i), restricting items peculiar to one manufacturer. See Brand Name Justification (attached). This notice fufills the posting requirements of FAR 16.505(b)(2)(ii)(D).

## Publications

- August 16, 2024: Justification. Notice 1cf2e85b875547e08faa763ff956f17f. https://sam.gov/workspace/contract/opp/1cf2e85b875547e08faa763ff956f17f/view
- October 3, 2024: Justification. Notice 40c099735ad04981853d7505d909d4de. https://sam.gov/workspace/contract/opp/40c099735ad04981853d7505d909d4de/view

## Points of contact

- Leslie D. Lee, leslie.d.lee2@uscg.mil, 7033135716
- Michael McFadden, Michael.A.McFadden@uscg.mil, 7033135072

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Source: SAM.gov Contract Opportunities bulk extract. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/ja24013.