IRWorks Service Now ESM

This SSN is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ) or a promise to issue an RFQ in the future. This SSN does not commit the Internal Revenue Service (IRS) to contract for any supply or service whatsoever. Further, the agency is not at this time seeking proposals and will not accept unsolicited proposals.

This SSN is being published to identify potential sources capable of providing services support needed for ongoing migration, integration, and improvements to the IRWorks ServiceNow ESM platform used by the Internal Revenue Service (IRS). The contractor shall have expertise with in-depth experience implementing the IRWorks platform and provide strategic guidance and design support aligned with the IRS requests and the platform capabilities. Looking primarly for small businesses to respond.