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Combined synopsis and solicitation

BMC Footprints L1 renewal

HQ0100522912

Department of the Navy, NAVSUP FLT Log CTR Norfolk. Other Computer Related Services.

37 open like this View on SAM.gov Markdown

Response deadline

April 10, 2025 at 1:00 PM EDT

Closed 573 days ago. Posted April 7, 2025. Scheduled to archive April 25, 2025.

Get the next one like this from Department of the Navy by email, the day it is posted.Find my opportunities

This one closed in 2025

37 like it are open now in other computer related services

All 37 open in other computer related services

Description

As published on SAM.gov.

National Defense University (NDU) located in Washington, D.C. utilizes BMC FootPrints Concurrent User Agent Suite which consists of Level 1 (L1) to provide accountability and tracking for all university-wide IT help desk requests (changes, installations, trouble tickets, etc.). BMC Footprints L1 provides accountability and tracking for all of NDU’s IT help desk requests.

Additionally, the software maintenance pushes through regular updates and ensures that the upgrades are received in order to maintain compliant, manageable, and maintainable software. NDU requires the procurement of BMC Footprint Level 1 (L1) software programming to ensure continuity of existing software programming and software upgrades for existing application that is already installed at NDU.

If there is no maintenance support for the BMC FootPrints L1, then there may be unexpected software failures or new vulnerabilities within the existing application that may cause mission failure and reduce the effectiveness of the Information Technology Department (ITD) to support the NDU. BMC FootPrints L1 provides NDU with a Workspace, Customer Self-service option, Resolution Tracker, Time-tracking, etc.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. April 7, 2025

    Combined synopsis and solicitation

    Due April 10, 2025 at 1:00 PM EDT. SAM.gov, notice 123dbfcb5f2c4b2480612ca8ad008599

Points of contact

  • Rubean Joy Varghese. The best way to reach the point of contact for this action is via email at rubean.j.varghese.civ@us.navy.milrubean.varghese@navy.mil