IT Support Services

The Government is only conducting market research and attaining information to identify potential contractors that are able to provide all items listed below. The Government is requesting industry to provide feedback to the questions below to determine how to best proceed with procuring the required items. All information provided is STRICTLY VOLUNTARY. **This is not a new requirement.

There is an incumbent.** The Government anticipates the need to provide timely, proactive, high-quality information technology (IT) support to each HQ AETC unit/directorate listed in Appendix 2 of the Performance Work Statement (PWS).

The contractor shall be responsible for the administration and technical support of IT equipment on the unclassified and classified Air Force enterprise network and commercial networks, audio & video teleconferencing systems, as well as manage the Unit Software License Management program and IT Asset Management program for the assigned units/directorates. The contractor shall provide all personnel, supervision, and non-personal services necessary to perform the requirements of the PWS.

The contractor shall provide on-site technical and business IT support services relating to the computing and networking needs for each assigned unit/directorate within prescribed timelines. Please see the attached PWS for further details on the requirement. Please complete the attached RFI form and respond by 27 September 2024, 10:00am Central.