Special notice
EPICOR IT Maintenance System
D-26-DP-0016
Drug Enforcement Administration, Drug Enforcement Administration. Other Computer Related Services.
Response deadline
March 17, 2026 at 4:00 PM EDT
Closed 230 days ago. Posted March 2, 2026. Scheduled to archive April 1, 2026.
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This one closed in 2026
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Description
As published on SAM.gov.
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
Attachments
Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.
- A15 Sole Source Documentation SIGNED - D-26-DP-0016 - 2026 03 02.pdf228 KB, March 2, 2026
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
March 2, 2026
Special notice
Due March 17, 2026 at 4:00 PM EDT. SAM.gov, notice 2f78a242205540cc9851fc26dda83b4d
1 revisions on SAM
- March 2, 2026: publish, special notice
Points of contact
- Lindsey Clarklindsey.j.Clark@dea.gov
- Randy Bell Sr.randy.bellsr@dea.gov