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Justification

Salesforce Support Services

9531CB25F

Consumer Financial Protection Bureau, Consumer Finance Protection Bureau. Other Computer Related Services.

33 open like this View on SAM.gov Markdown

Awarded

Acumen Solutions, Inc.

$2,105,472.02 obligated so far on USAspending, June 1, 2025, contract 9531CB25F0055

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This one was awarded in 2025

33 like it are open now in other computer related services

All 33 open in other computer related services

Description

As published on SAM.gov.

The CFPB Enterprise Platforms Team’s (EPT) Salesforce Program within CFPB’s Technology & Innovation (T&I) Division has a need to obtain expert Salesforce support services. Salesforce is a key strategic platform of the Bureau that is leveraged to deliver comprehensive solutions for Bureau staff, Partners, and Consumers. The EPT utilizes Agile development process to implement and maintain a portfolio of Salesforce applications and services in support of multiple CFPB divisions in achieving their missions.

These systems enable focus on prioritized, essential work that directly supports the Bureau’s statutory responsibilities.

The services procured under this contract will support the applications that reside on the Salesforce platform including, but not limited to Mosaic (Consumer Complaint Tracking System), Supervision and Examination System (SES), Non-Bank Registration (NBR), CFPB Collect, Enforcement Matter Management system, Informal Guidance Inquiry Management System (IG IMS), Legal Division Matter Management (LDMM) and more. These systems enable the Bureau to deliver on its statutorily mandated requirements. The Salesforce support staff focuses on prioritized, essential work that directly supports the Bureau’s statutory responsibilities.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Acumen Solutions, Inc.
UEI
GJJEEX4G7567
CAGE
3EB06
Vendor location
MC Lean, VA
Contract
9531CB25F0055 under 47QTCA19D00BB, delivery order
Obligated
$2,105,472.02
Actions
3 between May 30, 2025 and December 23, 2025
Competition
Full and Open Competition, 1 offer received
Described as
Salesforce Support Services Bridge
Match
award number 9531CB25F0055 equals the contract number; same awarding office 9531CB (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. July 14, 2025

    Justification

    SAM.gov, notice 64c74b05c34b4ca1aa26ad48cd27bb46

Points of contact