CCTV Maintenance Services at Sector Delaware Bay

Description of services: The U.S. Coast Guard (USCG) Headquarters’ Acquisition Directorate, Office of Contract Support, has identified a requirement for a vendor to support, and maintain the U.S. Coast Guard Internet Protocol (IP) based Closed Circuit Television (CCTV) systems at USCG Sector Delaware Bay Philadelphia, PA. by a Service Maintenance Agreement (SMA).

The performance requirements include ensuring the CCTV system at USCG Sector Delaware Bay are always fully operational, with monthly maintenance, software updates and timely repairs, measured by system uptime and response times. The CCTV system is critical to security operations, requiring high-quality standards. Therefore, the service must adhere to industry’s best practices and technical specifications. See Attachment 1 – Performance Work Statement for further details of the requirements.

Site Visit: There will be no site visits held for this solicitation.

Questions: E-mail all questions regarding the solicitation to Luis.a.marmolynirio2@uscg.mil. Questions regarding the Performance Work Statement (PWS) will be forwarded to the unit for an accurate response. All responses will be uploaded for an equal and fair solicitation to all interested vendors. No more questions will be answered after 08/15/25.

Performance Start Date: Start date will occur in SEP 2025. Once award has been made, coordinate with Luis Marmol at Luis.a.marmolynirio@uscg.mil SEE ATTACHMENT 1 - “RFQ - CCTV Maintenance Services at Sector Delaware Bay in Philadelphia” SEE ATTACHMENT 2 - “Performance Work Statement.” SEE ATTACHMENT 3 - “CCTV Terms and Conditions” FOR APPLICABLE CLAUSES, AND INSTRUCTIONS. SEE ATTACHMENT 4 – “Pricing Spreadsheet” SEE ATTACHMENT 5 – “Q and A Template”