Award notice, first published as combined synopsis and solicitation
Enterprise Service Management (ESM) Licenses
377372
American Battle Monuments Commission, Abmc. Software Publishers.
Awarded
$48,348.52 obligated so far on USAspending
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This one was awarded in 2026
26 like it are open now in software publishers
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Description
As published on SAM.gov with the combined synopsis and solicitation of July 6, 2026.
This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued.
Solicitation number 337372 is issued as a request for quotation (RFQ) for commercial off the shelf enterprise service management subscription licenses to support IT service management and designated business use cases. The offeror’s proposed software solution shall support integration with Microsoft 365 E5 and Microsoft Entra ID and provide the product capabilities needed for ABMC’s future implementation effort.
This acquisition is not set-aside for small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.
A detailed description of the requirements are in the attached Performance Work Statement. Questions are due no later than end of day, Friday, July 10, 2026. Questions submitted after this date may be considered; however, the Government does not guarantee a timely response.
Quotes are due no later than 10AM Eastern Time on Wednesday, July, 15, 2026, to youngj.ctr@abmc.gov.
The contract, on USAspending
Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.
- Recipient
- Optivor Technologies, LLC
- UEI
- EYHLE7YTGF55
- CAGE
- 1Y5H0
- Vendor location
- Orlando, FL
- Contract
- 74330226P0219, purchase order
- Obligated
- $48,348.52, potential $291,207
- Actions
- 1 between August 31, 2026 and August 31, 2026
- Competition
- Competed Under SAP, 6 offers received
- Set-aside reported
- No Set Aside Used.
- Described as
- Freshservice Enterprise Service Management (Esm) Software Licenses
- Match
- award number 74330226P0219 equals the contract number; same awarding office 743302 (high confidence)
- Record
- USAspending award page
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
June 16, 2026
Combined synopsis and solicitation
Freshworks Licenses, Implementation, and Maintenance
Due July 10, 2026 at 11:59 PM EDT. SAM.gov, notice 3d0758059c40490c8b68bfb2697007e1
2 revisions on SAM
- July 6, 2026: publish, combined synopsis and solicitation
- June 16, 2026: publish, combined synopsis and solicitation
July 6, 2026
Combined synopsis and solicitation
Due July 15, 2026 at 10:00 AM EDT. SAM.gov, notice c0411f645b4541519670597fac389306
3 revisions on SAM
- August 31, 2026: publish, award notice
- July 6, 2026: publish, combined synopsis and solicitation
- June 16, 2026: publish, combined synopsis and solicitation
August 31, 2026
Award notice, originally combined synopsis and solicitation
Awarded to Optivor Technologies, LLC for $291,207. SAM.gov, notice 358413102695455895b7216cf6e5a77a
2 revisions on SAM
- August 31, 2026: publish, award notice
- July 6, 2026: publish, combined synopsis and solicitation
Points of contact
- Jessica Youngyoungj.ctr@abmc.gov