# Enterprise Service Management (ESM) Licenses

Canonical: https://abierto.us/opportunities/377372

- Solicitation number: 377372
- Notice type: Award notice (first published as combined synopsis and solicitation)
- Status: Awarded to Optivor Technologies, LLC for $291,206.80
- Department: American Battle Monuments Commission
- Contracting office: Abmc (743302)
- NAICS: 513210 Software Publishers
- Product or service code: DA10 Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
- Place of performance: Virginia
- First posted: July 6, 2026
- Last posted: August 31, 2026
- SAM.gov: https://sam.gov/workspace/contract/opp/358413102695455895b7216cf6e5a77a/view

## Description

This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number 337372 is issued as a request for quotation (RFQ) for commercial off the shelf enterprise service management subscription licenses to support IT service management and designated business use cases.

The offeror’s proposed software solution shall support integration with Microsoft 365 E5 and Microsoft Entra ID and provide the product capabilities needed for ABMC’s future implementation effort. This acquisition is not set-aside for small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov. A detailed description of the requirements are in the attached Performance Work Statement.

Questions are due no later than end of day, Friday, July 10, 2026. Questions submitted after this date may be considered; however, the Government does not guarantee a timely response. Quotes are due no later than 10AM Eastern Time on Wednesday, July, 15, 2026, to youngj.ctr@abmc.gov.

## Award on USAspending

- Recipient: Optivor Technologies, LLC (UEI EYHLE7YTGF55)
- Contract: 74330226P0219, purchase order
- Obligated: $48,348.52
- Competition: Competed Under SAP, 6 offers received
- Link: award number 74330226P0219 equals the contract number; same awarding office 743302 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_74330226P0219_7400_-NONE-_-NONE-/


## Publications

- July 6, 2026: Combined synopsis and solicitation, due July 15, 2026 at 10:00 AM EDT. Notice c0411f645b4541519670597fac389306. https://sam.gov/workspace/contract/opp/c0411f645b4541519670597fac389306/view
- August 31, 2026: Award notice. Notice 358413102695455895b7216cf6e5a77a. https://sam.gov/workspace/contract/opp/358413102695455895b7216cf6e5a77a/view

## Points of contact

- Jessica Young, youngj.ctr@abmc.gov

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/377372.