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Award notice, service-disabled veteran-owned small business set-aside, first published as combined synopsis and solicitation

RTA | Erie Switchboard Service | New PR 562-26-1-4030-0001 (VA-26-00005642)

36C24425Q0857

Department of Veterans Affairs, 244-Network Contract Office 4. Telephone Answering Services.

View on SAM.gov Markdown

Awarded

Magellan Solutions USA Inc.

$325,081.60 obligated so far on USAspending

Get the next one like this from Department of Veterans Affairs by email, the day it is posted.Find my opportunities

Description

As published on SAM.gov with the combined synopsis and solicitation of August 5, 2025.

Please see attached Combined Synopsis/Solicitation (CSS) and Performance Work Statement for specific details.

Amendment 1 answers to questions received is being posted on 08/5/2025. Additionally an updated Performance Work Statement has been attached in response to vendor question.

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Magellan Solutions USA Inc.
UEI
PBPJRZYNV5S6
CAGE
6ZVT5
Vendor location
Melbourne, FL
Contract
36C24426C0002, definitive contract
Obligated
$325,081.60, potential $491,809
Actions
2 between October 1, 2025 and May 21, 2026
Competition
Competed Under SAP, 9 offers received
Set-aside reported
Service Disabled Veteran Owned Small Business SET-ASIDE
Described as
Phone Answering Support Services - Erie Vamc
Match
solicitation number 36C24425Q0857 equals the FPDS solicitation identifier; same awarding office 36C244 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. July 30, 2025

    Combined synopsis and solicitation

    Erie VAMC Telephone Support Services

    Due August 11, 2025 at 8:00 AM EDT. SAM.gov, notice e374f87f92d742299f88477acb8816bc

  2. August 5, 2025

    Combined synopsis and solicitation

    Erie VAMC Telephone Support Services incl Amendment

    Due August 11, 2025 at 8:00 AM EDT. SAM.gov, notice 8226072c468f458abb76e539869baa17

  3. October 1, 2025

    Award notice

    Awarded to Magellan Solutions USA Inc. for $325,082. SAM.gov, notice a499777214bb4f72805cca24f55bafb4

    1 revisions on SAM
    • October 1, 2025: publish, award notice

Points of contact