# RTA | Erie Switchboard Service | New PR 562-26-1-4030-0001 (VA-26-00005642)

Canonical: https://abierto.us/opportunities/36c24425q0857

- Solicitation number: 36C24425Q0857
- Notice type: Award notice (first published as combined synopsis and solicitation)
- Status: Awarded to Magellan Solutions USA Inc. for $325,081.60
- Department: Department of Veterans Affairs
- Contracting office: 244-Network Contract Office 4 (36C244)
- NAICS: 561421 Telephone Answering Services
- Product or service code: R699 Other Administrative Support Services
- Set-aside: Service-disabled veteran-owned small business set-aside
- Place of performance: Erie, Pennsylvania
- County: Erie County (FIPS 42049). https://abierto.us/counties/erie-county-pa-42049
- City: Erie. https://abierto.us/cities/erie-pa-4224000
- First posted: July 30, 2025
- Last posted: October 1, 2025
- SAM.gov: https://sam.gov/workspace/contract/opp/a499777214bb4f72805cca24f55bafb4/view

## Description

Please see attached Combined Synopsis/Solicitation (CSS) and Performance Work Statement for specific details.

Amendment 1 answers to questions received is being posted on 08/5/2025. Additionally an updated Performance Work Statement has been attached in response to vendor question.

## Award on USAspending

- Recipient: Magellan Solutions USA Inc. (UEI PBPJRZYNV5S6)
- Contract: 36C24426C0002, definitive contract
- Obligated: $325,081.60
- Competition: Competed Under SAP, 9 offers received
- Link: solicitation number 36C24425Q0857 equals the FPDS solicitation identifier; same awarding office 36C244 (high confidence)
- Record: https://www.usaspending.gov/award/CONT_AWD_36C24426C0002_3600_-NONE-_-NONE-/


## Publications

- July 30, 2025: Combined synopsis and solicitation, due August 11, 2025 at 8:00 AM EDT. Notice e374f87f92d742299f88477acb8816bc. https://sam.gov/workspace/contract/opp/e374f87f92d742299f88477acb8816bc/view
- August 5, 2025: Combined synopsis and solicitation, due August 11, 2025 at 8:00 AM EDT. Notice 8226072c468f458abb76e539869baa17. https://sam.gov/workspace/contract/opp/8226072c468f458abb76e539869baa17/view
- October 1, 2025: Award notice. Notice a499777214bb4f72805cca24f55bafb4. https://sam.gov/workspace/contract/opp/a499777214bb4f72805cca24f55bafb4/view

## Points of contact

- Ralph Mielnik, Contract Specialist, ralph.mielnik@va.gov, 412-860-7204

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Source: SAM.gov Contract Opportunities bulk extract and USAspending.gov award data. Confirm deadlines on SAM.gov before responding. Cite https://abierto.us/opportunities/36c24425q0857.