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Sources sought

Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov

365357

Department of Veterans Affairs, Technology Acquisition Center NJ. Other Computer Related Services.

34 open like this View on SAM.gov Markdown

Response deadline

January 27, 2026 at 2:00 PM EST

Closed 280 days ago. Posted January 22, 2026, first published January 7, 2026. Scheduled to archive February 11, 2026.

Get the next one like this from Department of Veterans Affairs by email, the day it is posted.Find my opportunities

This one closed in 2026

34 like it are open now in other computer related services

All 34 open in other computer related services

Description

As published on SAM.gov.

Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov

The Department of Veterans Affairs (VA) delivers digital services and benefits to Veterans through VA.gov and the VA Health and Benefits mobile application. VA leadership has identified persistent challenges that prevent some Veterans from easily authenticating, signing in, and navigating VA digital services. These challenges relate to identity verification, multi-factor authentication (MFA), post-authentication navigation, accessibility, and varying levels of digital literacy and connectivity.

This Request is issued to gather market intelligence on available ideas, capabilities, patterns, and emerging approaches that could help Veterans more easily access and use VA.gov and related VA digital services, with a particular focus on digital identity, authentication, and post-login navigation.

VA seeks insights from industry, academia, and other stakeholders on delivering a fundamentally improved digital identity experience for Veterans—one that is seamless and frictionless to use while maintaining or exceeding current security standards.

Please refer to the attached Market Intelligence Report that describes the technical specifications for this effort.

As part of your RFI response, please include the following: 

  1. A capability statement addressing each of the items detailed in the two attached documents (RFI Cover Page_Exploring Next-Gen Digital Identity Authentication and Navigation on VA.gov 7 Jan and Market Intelligence Request Updated 7 Jan)

******1/22/2026 UPDATE******************************

*  rough order of magnitude (ROM) requirement removed from above.

*  Q&A spreadsheet has been attached (RFI Q and A Exploring Next-Gen Digital Identity Authentication and Navigation).

**********************************************************

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. January 7, 2026

    Sources sought

    Due January 27, 2026 at 2:00 PM EST. SAM.gov, notice 23e8a5c1e7e1427ebfc931c0211ceb3b

    2 revisions on SAM
    • January 22, 2026: publish, sources sought
    • January 7, 2026: publish, sources sought

  2. January 14, 2026

    Presolicitation

    Replacement Model for VA.gov

    Due February 4, 2026 at 3:00 PM EST. SAM.gov, notice 20445ca6813343e194cf1c83e4755132

    3 revisions on SAM
    • January 15, 2026: publish, presolicitation
    • January 14, 2026: publish, presolicitation
    • January 14, 2026: publish, presolicitation

  3. January 14, 2026

    Presolicitation

    Notice ID 365357 - Replacement Model for VA.gov

    Due February 4, 2026 at 3:00 PM EST. SAM.gov, notice f8c93739a8ae449f85dea211d35d1bd9

    3 revisions on SAM
    • January 15, 2026: publish, presolicitation
    • January 14, 2026: publish, presolicitation
    • January 14, 2026: publish, presolicitation

  4. January 22, 2026

    Sources sought

    Due January 27, 2026 at 2:00 PM EST. SAM.gov, notice 3ae6fc27a51c4332870c63938d2578ae

    2 revisions on SAM
    • January 22, 2026: publish, sources sought
    • January 7, 2026: publish, sources sought

Points of contact