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Award notice

Customer Service Survey

3509_5456

Department of Education, Federal Student Aid. Administrative Management and General Management Consulting Services.

21 open like this View on SAM.gov Markdown

Awarded

Cfi Group Usa, L.L.C.

$6,000,000.00 on the award notice, September 30, 2026, contract 91003126A0023

Get the next one like this from Department of Education by email, the day it is posted.Find my opportunities

This one was awarded in 2026

21 like it are open now in administrative management and general management consulting services

All 21 open in administrative management and general management consulting services

Description

As published on SAM.gov.

FSA had a need for measuring the performance of different student aid post-transaction processes, products,
and services including the Free Application for Federal Student Aid (FAFSA), Title IV service providers,
e-mail campaigns, contact centers, and potentially additional lines of business by way of customer
satisfaction surveys using the American Customer Satisfaction Index (ACSI) methodology. 

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. October 14, 2026

    Award notice

    Awarded to Cfi Group Usa, L.L.C. for $6,000,000. SAM.gov, notice d771079526394a1c8b9ac4a596231226

    1 revisions on SAM
    • October 14, 2026: publish, award notice

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