Solicitation, first published as presolicitation
Call Center Services for After-Hours Support
19GE5025R0033
Department of State, Acquisitions - Rpso Frankfurt. Telemarketing Bureaus and Other Contact Centers.
Awarded
Valley Administrative Services LLC
$27,840.00 obligated so far on USAspending
Description
As published on SAM.gov.
The proposal shall be submitted as a pdf document emailed to GruenbeckP@state.gov and copy to FrankfurtRPSO@state.gov as soon as possible but not later than Thursday, April 3, 2025, by 15:00 hours Central European Summer Time (CEST). The email subject line must read “Proposal 19GE5025R0033”. The email size shall not exceed 45MB. No proposal will be accepted after the specified time.
The contract, on USAspending
Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.
- Recipient
- Valley Administrative Services LLC
- UEI
- K5DDRL3TAN27
- CAGE
- 7KJ97
- Vendor location
- Luray, VA
- Contract
- 19GE5025F0362 under 19GE5025D0062, delivery order
- Obligated
- $27,840.00
- Actions
- 1 between July 9, 2025 and July 9, 2025
- Competition
- Competed Under SAP
- Described as
- Task Order for After-Hour Call Center Services (Base Year)
- Match
- solicitation number 19GE5025R0033 equals the FPDS solicitation identifier; same awarding office 19GE50 (high confidence)
- Record
- USAspending award page
- Recipient
- Valley Administrative Services LLC
- UEI
- K5DDRL3TAN27
- CAGE
- 7KJ97
- Vendor location
- Luray, VA
- Contract
- 19GE5026F0392 under 19GE5025D0062, delivery order
- Obligated
- $27,840.00
- Actions
- 1 between July 16, 2026 and July 16, 2026
- Competition
- Competed Under SAP
- Described as
- After-Hours Call Center Service for U.S. Embassy London, UK
- Match
- solicitation number 19GE5025R0033 equals the FPDS solicitation identifier; same awarding office 19GE50 (high confidence)
- Record
- USAspending award page
- Recipient
- Valley Administrative Services LLC
- UEI
- K5DDRL3TAN27
- CAGE
- 7KJ97
- Vendor location
- Luray, VA
- Contract
- 19GE5025D0062
- Obligated
- $0.00, potential $141,360
- Actions
- 2 between July 8, 2025 and July 16, 2026
- Competition
- Competed Under SAP, 30 offers received
- Set-aside reported
- No Set Aside Used.
- Described as
- Acquisition of After-Hour Call Center Services for Mission UK
- Match
- solicitation number 19GE5025R0033 equals the FPDS solicitation identifier; same awarding office 19GE50 (high confidence)
- Record
- USAspending award page
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
January 30, 2025
Presolicitation
Due February 14, 2025 at 9:00 AM EST. SAM.gov, notice c6364d1ebe3049df83d605a7d045f6d2
February 25, 2025
Solicitation
Due March 24, 2025 at 10:00 AM EDT. SAM.gov, notice 2c1236f62aea472389a09c7b143beaca
March 20, 2025
Solicitation
Due March 24, 2025 at 10:00 AM EDT. SAM.gov, notice 61b3b955ff8e46aeb4a1e6109a942e30
Points of contact
- Patticha GruenbeckGruenbeckP@state.gov
- Kenneth G. MambaMambaKG@state.gov
Also open from this buyer
- Supply and Delivery of specialized law enforcement training services and tactical equipmentCombined synopsis and solicitationNAICS 61169919GE5026Q0140Closes tomorrowSep 17
- Catheterization Laboratory at Hôpital Militaire de Kamenge in Bujumbura, BurundiSolicitationNAICS 42345019GE5026Q0150Closes in 2 daysSep 18
- Acquisition of Unmanned Aircraft System (UAS) for U.S. Embassy Quito, EcuadorCombined synopsis and solicitationNAICS 33641119GE5026Q0131Closes in 4 daysSep 20
- Replacement of the Outdated Fire Alarm System, Curtius Annex, U.S. Embassy Berlin, GermanyCombined synopsis and solicitationNAICS 238210Delaware19GE5026Q0037Closes in 5 daysSep 21
- Supply and Delivery of Tactical, Surveillance, Protective, and Evidence-Handling EquipmentCombined synopsis and solicitationNAICS 42399019GE5026Q0149Closes in 7 daysSep 23