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Solicitation, first published as presolicitation

Call Center Services for After-Hours Support

19GE5025R0033

Department of State, Acquisitions - Rpso Frankfurt. Telemarketing Bureaus and Other Contact Centers.

Awarded

Valley Administrative Services LLC

$27,840.00 obligated so far on USAspending

Description

As published on SAM.gov.

The proposal shall be submitted as a pdf document emailed to GruenbeckP@state.gov and copy to FrankfurtRPSO@state.gov as soon as possible but not later than Thursday, April 3, 2025, by 15:00 hours Central European Summer Time (CEST). The email subject line must read “Proposal 19GE5025R0033”. The email size shall not exceed 45MB. No proposal will be accepted after the specified time.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

UEI
K5DDRL3TAN27
CAGE
7KJ97
Vendor location
Luray, VA
Contract
19GE5025F0362 under 19GE5025D0062, delivery order
Obligated
$27,840.00
Actions
1 between July 9, 2025 and July 9, 2025
Competition
Competed Under SAP
Described as
Task Order for After-Hour Call Center Services (Base Year)
Match
solicitation number 19GE5025R0033 equals the FPDS solicitation identifier; same awarding office 19GE50 (high confidence)
UEI
K5DDRL3TAN27
CAGE
7KJ97
Vendor location
Luray, VA
Contract
19GE5026F0392 under 19GE5025D0062, delivery order
Obligated
$27,840.00
Actions
1 between July 16, 2026 and July 16, 2026
Competition
Competed Under SAP
Described as
After-Hours Call Center Service for U.S. Embassy London, UK
Match
solicitation number 19GE5025R0033 equals the FPDS solicitation identifier; same awarding office 19GE50 (high confidence)
UEI
K5DDRL3TAN27
CAGE
7KJ97
Vendor location
Luray, VA
Contract
19GE5025D0062
Obligated
$0.00, potential $141,360
Actions
2 between July 8, 2025 and July 16, 2026
Competition
Competed Under SAP, 30 offers received
Set-aside reported
No Set Aside Used.
Described as
Acquisition of After-Hour Call Center Services for Mission UK
Match
solicitation number 19GE5025R0033 equals the FPDS solicitation identifier; same awarding office 19GE50 (high confidence)

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. January 30, 2025

    Presolicitation

    Due February 14, 2025 at 9:00 AM EST. SAM.gov, notice c6364d1ebe3049df83d605a7d045f6d2

  2. February 25, 2025

    Solicitation

    Due March 24, 2025 at 10:00 AM EDT. SAM.gov, notice 2c1236f62aea472389a09c7b143beaca

  3. March 20, 2025

    Solicitation

    Due March 24, 2025 at 10:00 AM EDT. SAM.gov, notice 61b3b955ff8e46aeb4a1e6109a942e30

Points of contact