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Award notice, total small business set-aside, first published as combined synopsis and solicitation

Telephone Answering Services for Fort Drum, NY

W911S225QA010

Department of the Army, W6QM Micc-Ft Drum. Telephone Answering Services.

View on SAM.gov Markdown

Awarded

Direct Interactions Inc.

$0.00 obligated so far on USAspending

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Description

As published on SAM.gov with the combined synopsis and solicitation of January 3, 2025.

AMENDMENT 2: The purpose of Amendment 2 is to add the compiled Questions/Answers.

END AMENDMENT 2. AMENDMENT 1: The purpose of this amendment is to add the following statement to PWS Paragraph 5.4.3: The call shall remain in queue for no longer than 60 seconds before being answered by an operator. The title of Attachment 01 is changed from Performance Work Statement to Performance Work Statement Amendment 1. All other terms and conditions remain the same. END AMENDMENT 1 Fort Drum, NY has a requirement for Telephone Answering Services.

See documents CSS_W911S225QA010, Attachment 01 Performance Work Statement, and Attachment 02 Wage Determination for the Performance Work Statement and all applicable FAR and DFARS clauses and provisions. This requirement is set aside 100% for small business.

Quote Submission: All quotes shall be submitted electronically via the PIEE Solicitation Module. Quoters shall nominate a Proposal Manager in the PIEE Solicitation Module. The Proposal Manager shall respond and post quotes to this solicitation in the PIEE Solicitation Module. For information and training on how to add the role to the quoter?s profile, the functions of the Proposal Manager, and how to post an offer/bid/quote, go to https://piee.eb.mil/. Log on to PIEE; select Help; select New User Information and Help; select Web Base Training.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Direct Interactions Inc.
UEI
E1NJG8X46V78
CAGE
9DY96
Vendor location
Seattle, WA
Contract
W911S225DA003
Obligated
$0.00, potential $86,920
Actions
2 between January 14, 2025 and February 23, 2026
Competition
Competed Under SAP, 13 offers received
Set-aside reported
Small Business Set Aside - Total
Described as
Telephone Answering Services
Match
award number W911S225DA003 equals the contract number; same awarding office W911S2 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. December 17, 2024

    Combined synopsis and solicitation

    Due January 9, 2025 at 10:00 AM EST. SAM.gov, notice fbfcbb97b3a2436ab545d02f89c8e3ab

  2. December 23, 2024

    Combined synopsis and solicitation

    Due January 9, 2025 at 10:00 AM EST. SAM.gov, notice b4343f8027a74e59bbb240634f9e9275

  3. January 3, 2025

    Combined synopsis and solicitation

    Due January 9, 2025 at 10:00 AM EST. SAM.gov, notice 98cdd29db7344773809d1e33bcf1cd0e

  4. January 14, 2025

    Award notice, originally combined synopsis and solicitation

    Awarded to Direct Interactions Inc. 701 5TH Ave Ste 4250 Seattle 98104 USA for $86,920. SAM.gov, notice a5ac1750ef954116b2ec8987ef3d146c

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