RFI for Homeland Security Investigations (HSI) Sunflower Help Desk Services

This is a Request for Information (RFI) for the United States (U.S.) Immigration and Customs Enforcement (ICE), Office of the Chief Information Officer (OCIO), Homeland Security Investigations (HSI) Technical Operations (Tech Ops) for Sunflower Help Desk Support Services. **The RFI is a Microsoft Form. See the link below to complete the requested information. ** THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This is not a solicitation announcement.

This RFI is solely for market research and planning and information purposes and is not to be construed as a commitment by the Government to issue a subsequent solicitation (Request for Proposal, etc.). This RFI does not commit the Government to contract any supply or service. ICE is not seeking proposals at this time. Responders are advised that the U.S. Government will not pay any costs incurred in response to this RFI.

All costs associated with responding to this RFI will solely be at the interested party’s expense. Not responding to this RFI does not preclude participation in any future solicitation. The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Government and will not be returned.

If you submit proprietary information, you must clearly state “PROPRIETARY” on every response containing such information and segregate the proprietary information to the maximum extent practical from other portions of your response (e.g., use an attachment or exhibit). Respondents are responsible for adequately marking proprietary information in their response.

RFI Purpose: This RFI/Sources Sought is seeking information to aid in refining the acquisition strategy, determining if a set aside will be used, contract vehicle selection, and seeking comments and information on the Performance Work Statement (PWS). The PWS is a draft and is subject to change.

QUESTIONS: A question and answer period is not part of this RFI. All questions regarding this requirement should be included directly in your form response. However, any questions related to the RFI form functionality or extensions may be sent directly via email to Jina Jackson at Jina.Jackson@ice.dhs.gov and Kennedy McKay at Kennedy.McKay@ice.dhs.gov.

ADDITIONAL INFORMATION Incumbent Information:

Incumbent:

CGI Federal, Inc. Contract Number:

70CTD021FR0000175 Period of Performance (PoP): Currently in OY-2 through 08/15/2024.