Request for Information (RFI): NOAA PACS/VSS Integrator

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued for information and planning purposes only, and does not constitute an offer by the Government to fund, as a whole or in part, the opportunities referenced herein. This RFI does not represent a pre-solicitation synopsis or a solicitation and does not constitute a request for proposal or request for quote. The Government will not pay for any information or administrative cost incurred in responding to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Any response received will not be used as a proposal or quote. The responses to this RFI will be reviewed by the Government and may be used to develop requirements for future needs. Additionally, all submissions become government property and will not be returned. No basis for claim against the Government shall arise as a result from a response to this RFI.

NOAA recently released REQUIREMENTS-26-3295 which is separate and distinct from this RFI. This RFI is for the Integrator and related support services for the Enterprise system. REQUIREMENTS-26-3295 is for nationwide preventative Maintenance, Repair, Installation, and related work. 

Purpose
This Performance Work Statement outlines the requirements for system administration, engineering, architecture, software licensing, hardware procurement, and installation services required by the NOAA/OCIO/Service Delivery Division’s (SDD) Critical Infrastructure Management Services (CIMS) program for NOAA’s Enterprise Physical Access Control System (ePACS) and Enterprise Video Surveillance System (eVSS).
 

Background
The NOAA Office of the Chief Information Officer (OCIO), through its Service Delivery Division (SDD) and Critical Infrastructure Management Services (CIMS) program, is responsible for the secure operation and maintenance of NOAA’s Enterprise Physical Access Control System (ePACS) and Enterprise Video Surveillance System (eVSS). These systems are deployed across multiple NOAA facilities nationwide and support mission-critical physical security functions.

To maintain operational integrity, ensure 24/7/365 system availability, and meet strict federal physical security and IT compliance mandates (such as HSPD-12, FIPS 201-3, and FICAM), NOAA requires dedicated vendor support for enterprise-level system architecture, daily administration, software/license management, hardware acquisition, and system expansion services.

Objectives
The objectives of this Performance Work Statement (PWS) are to:

• Ensure continuous (24/7/365) operational readiness, maximum uptime, and peak reliability across all NOAA ePACS and eVSS infrastructure.
• Provide robust system administration, database engineering (SQL/Oracle/Active Directory), and cross-system integration (PACS, VSS, IDS, Visitor Management).
• Maintain strict alignment with GSA Approved Products List (APL) standards, Trade Agreements Act (TAA) guidelines, HSPD-12, FIPS 201-3, and NOAA/DOC cybersecurity baselines.
• Provide turn-key engineering design submittals, professional installation, and cabling compliant with TIA and NEC standards during facility modifications, retrofits, and site expansions.

Please see the attached Performance Work Statement (PWS) for more information.