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Sources sought

Service Order Desk

PANMCC26P0000043384

Department of the Army, W6QM Micc-Ft Carson.

Add deadline to calendarView on SAM.gov Markdown

Offers due

November 23, 2026 at 12:00 PM EST

22 days from now. Posted October 23, 2026.

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Description

As published on SAM.gov.

THIS IS A REQUEST FOR INFORMATION (RFI)/ SOURCES SOUGHT FOR SOLUTION BASED CAPABILITY STATEMENTS ONLY. THERE IS NO SOLICITATION AT THIS TIME.

The Mission and Installation Contracting Command (MICC) - Fort Carson, CO, in coordination with the Directorate of Public Works (DPW), is seeking Solution based capability statement for an Other Transaction Authority  (OTA) for Market Research purposes.  The requirement is to design, integrate, test, deploy, and support a modernized, commercial Service Order Desk Platform. The core objective is to decouple the Service Order Desk from the legacy Base Operations contract, transitioning it into an independent, highly automated, data-transparent, and user-centric platform. Successful solutions must deliver 100% auditable real-time tracking of funds by facility type, establish direct digital pathways with the Army Maintenance Application (ArMA) without manual data re-entry, and prevent premature ticket closures via multi-state tracking and parallel POC notifications..

Security compliance requires deployment in a secure Department of War (DOW) Impact Level 5 (IL5) cloud environment featuring Role-Based Access Control and CAC/SSO integration .

Submissions must be Solution Based Capability Statement not exceeding 10 pages and must be submitted by Monday, November 23, 2026, at 10:00 AM MT to Jessica Smith (Jessica.l.smith499.civ@army.mil), Frank Camacho (frank.m.camacho.civ@army.mil), and MAJ Ryan Lee (jong.d.lee2.mil@army.mil)

Attachments

Files listed on SAM.gov. The ones we hold a copy of download from here; the rest open SAM's download, which needs no account.

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. October 23, 2026

    Sources sought

    Due November 23, 2026 at 12:00 PM EST. SAM.gov, notice 809e6cab022c4fe6a9c2f6b3caf529ee

    1 revisions on SAM
    • October 23, 2026: publish, sources sought

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