Furniture

The purpose of this requirement is to assure uninterrupted access to provide Web of Knowledge platform. This database is a commercial item. This information assists NIH researchers in accomplishing their work. The contractor shall allow NIH to incorporate open URL enabled software into the Web of Knowledge databases to link search results to library holdings or document delivery services.

The contractor shall provide maintenance service in the form of periodic software updates and technical help support as part of the base price for the database and interface. Technical help support shall be available Monday through Friday during the contractor’s normal commercial business hours. The contractor shall also provide any necessary documentation and training materials it has developed. Training material may be modified to suit the needs of NIH.