Unify OpenScape Maintenance

This Sources Sought / RFI is issued solely for market research purposes in accordance with Federal Acquisition Regulation (FAR) Part 10 and is not a solicitation for proposals. This notice does not obligate the Government to award a contract or otherwise pay for the information provided in response. The Government will use information received in response to this notice to determine the appropriate acquisition strategy for the requirement.

The 28th Maintenance Group (28 MXG) at Ellsworth AFB, South Dakota requires the contractor to provide all personnel, equipment, tools, materials, supervision and any other items and services necessary to accomplish maintenance required.

The primary technical services shall be performed by individuals who are Mitel/Unify certified, qualified, and experienced in performing maintenance and repair of equipment, crisis management, dispatch consoles, and all associated Unify OpenScape telecommunications hardware and software installed throughout Ellsworth 28 BW. PWS is attached to this RFI.

NOTE: IF YOU DO NOT INTEND TO SUBMIT A PROPOSAL FOR THIS PROJECT WHEN IT IS FORMALLY ADVERTISED, PLEASE DO NOT SUBMIT A RESPONSE TO THIS SOURCES SOUGHT / RFI. Information requested: All interested parties are invited to provide information about your company/institution, or any teaming or joint venture partners.

Interested vendors are requested to submit the following information, clearly indicating whether you are providing information: Company name, address, point of contact with phone number and email address, CAGE code, business size status (e.g., small business, large business), and website (if applicable). Manufacturer and model number. Detailed product specifications and brochures. Maintenance requirements and service support Availability and lead time.

The 28 MXG will review all vendors who respond to this sources sought to determine if other companies can perform the required repairs; and if aftermarket parts can meet the government’s needs.

Submission Instructions: All responses must be submitted electronically to marc.bellucci.1@us.af.mil and joshua.johnson.233@us.af.mil no later than 4:00 PM MDT, Thursday, 09 May 2025. Please include "Sources Sought / Mitel/Unify Annual Sustainment. Questions relevant to this notice shall be sent electronically to the above email address. NO PHONE INQUIRIES WILL BE ACCEPTED.

All communication shall be in writing and submitted electronically with reference " Mitel/Unify Annual Sustainment.” Disclaimer: This Sources Sought / RFI is issued solely for information and planning purposes only and does not constitute a solicitation. The Government is not obligated to award a contract as a result of this announcement. No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up requests. The Government shall not be liable for or suffer any consequential damages for any improperly identified information.