Special notice
RFI - Sources Sought: Digital Strategy
DOIPFBO250003
National Park Service, Washington Contracting Office. Custom Computer Programming Services.
Response deadline
November 5, 2024 at 5:00 PM EST
Closed 728 days ago. Posted October 22, 2024. Scheduled to archive November 5, 2024.
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This one closed in 2024
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Description
As published on SAM.gov.
The NPS seeks a contractor capable of delivering agile software development and journey management services across its primary digital platforms, including NPS.gov, the NPS mobile app, and its content management system (CMS). Services should cover:
1. Comprehensive Software Development: This includes planning, user research, design, coding, prototyping, testing, and documentation.
2. Customer Journey Management: The contractor must provide service design, data science, and business analytics to optimize the NPS digital experience across all channels.
3. Customization & Personalization Capabilities: The contractor must enable features that allow visitors to personalize their information based on preferences, identity, activities of interest, and accessibility requirements. This includes ensuring user profiles can store preferences, manage permits, and receive tailored notifications.
4. Collaboration with Existing Teams: The contractor must work with in-house teams and existing vendors to avoid duplication of efforts while improving the visitor experience.
5. Content Management: Support in creating and governing consistent content, filling gaps where necessary.
6. Federal Compliance: Ensure that the product adheres to all relevant federal regulations and is compatible with NPS systems and products.
7. Security Testing: Provide support in meeting NPS security documentation and testing requirements. See attached for questions and submission information.
Publications
Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.
October 22, 2024
Special notice
Due November 5, 2024 at 5:00 PM EST. SAM.gov, notice 582a19ff392c4177a072f3b55aebd95d
Points of contact
- Winters, Caseycasey_winters@nps.gov2023543980