FDIC ServiceNow Basic Ordering Agreement and Task Order

The contractor(s) shall support operating, maintaining, enhancing, researching, analyzing, and implementing existing and new capabilities on the ServiceNow platform in support of the FDIC mission. This includes, but is not limited to project management, organizational change management, architecture and design, business process analysis, mapping, configuration, development, testing, deployment, training, and knowledge transfer.

FDIC anticipates Multiple Award Basic Ordering Agreements (BOAs) and a single Task Order 1 resulting from this solicitation, which includes multiple proposal and evaluation phases. This procurement’s period of performance is anticipated to be a 12-month base period beginning approximately January 1, 2025 with six (6) 12-month option periods; with work to be performed at the FDIC facilities, or at Contractor facilities, either on site or remotely within the United States.

Vendors must comply with all applicable instructions in the RFP in order to submit a responsive proposal. Vendors should make special note of provision 7.3.2-05 - Offerors' Conference - July 2008 on page 129 for instructions on attending the Offerors' Conference to be conducted by the FDIC on July 30, 2024.

Amendment CORHQ-24-R-0422-P0001 posted on 8/9/2024

See new attachments (1) CORHQ-24-R-0422-P0001, (2) QA Sheet, (3) Advisory Down Select Worksheet, (4) f3700-46, and (5) f3700-46A

Amendment CORHQ-24-R-0422-P0002 posted on 8/13/2024

See new attachments (1) CORHQ-24-R-0422-P0002, (2) Additional QAs

Amendment CORHQ-24-R-0422-P0003 posted on 8/15/2024

See new attachment CORHQ-24-R-0422-P0003 All questions of any nature regarding this procurement should be sent via email to the Contracting Officer, Scott Fiscus at sfiscus@fdic.gov and the Contract Specialist, Brittany Helmkamp at bhelmkamp@fdic.gov.