Travel Management Services

AN ADDENDUM HAS BEEN INCLUDED IN THE ATTACHMENTS. PLEASE PROVIDE ONE (1) SIGNED COPY OF THE ADDENDUM WITH THE PROPOSAL. Argonne’s Global Travel Office (“GTO”) is seeking a travel management service to simplify the process of booking transportation and lodging, maintain control of costs, assist in contract negotiations with airlines and hotels, data management and reporting for 50 directorates and divisions.

Argonne is seeking a global travel support services provider (“Contractor”) to fulfill the following objectives: • “Customer Experience” – Uphold a superior level of customer service for Argonne travelers that can be measured using key performance indicators. • Travel Management – Effectively and efficiently coordinate seamless business travel, including transportation and lodging that ensures compliance with the Federal Travel Regulations and DOE Orders. • Detailed Reporting and Analysis – Provide centralized data processing and customized reporting of travel activities and costs.

Additionally, provide real-time visibility into travel spend with smart dashboards and analytics. • Premier Pricing and Value-Added Incentives – Facilitate negotiations with airlines, hotels and car rental agencies to ensure best pricing, rebates, and traveler incentives. • Concur Administration – Provide administrative and technical support for the Concur online travel booking tool. • Technological Infrastructure – Provide a solid technical infrastructure to seamlessly integrate with Argonne’s travel and expense system – Concur. • Compliance – Build and integrate an automated control system that fully incorporates travel rules and policies to prevent out-of-policy booking before it happens, ensure compliance and budget management. • Automatic Approval Process: Develop an automatic approval process for out-of-policy reservations, where such bookings generate an approval and review action for Argonne’s Global Travel team. • Cost Management – Continually identify cost reduction opportunities Please read "Instructions for Bidders" for more information on the solicitation requirements. *THIS RFP WILL BE EVALUATED BASED ON “GO, NO-GO” SELECTION CRITERIA* Proposals meeting the mandatory requirements expressed in the Statement of Work, “Travel Management Services” dated May 28, 2024, and Price Schedule “C” will be further evaluated in accordance with the solicitation (GO category).

Proposals not meeting all the mandatory requirements will be excluded from further consideration (No-Go category). Award will be made to the lowest price supplier in the "GO" category. Contractor must provide evidence to support the capability of providing the above requirements to be deemed technically acceptable. Please provide all Applicable Documentation no later than 5:00pm CDT on July 10, 2024. Please send any questions to the Contracting Officer.