RFI Project Management Information System (PMIS) Operations and Maintenance Support

This Request for Information (RFI) is for planning purposes only and is not a Request for Quote (RFQ), Request for Proposals (RFP), Invitation for Bids (IFB) or an obligation on the part of the Government to acquire any services. Responses to this RFI are not offers and can/will not be accepted by the Government to form a binding contract. The Government reserves the right to determine how it should proceed as a result of this notice.

Furthermore, those who respond to this RFI should not anticipate feedback with regard to their submission. The Government will not pay any cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the responding party’s expense. The information provided in this RFI is subject to change and is not binding on the Government. Failure to respond will not in any way prevent a potential offeror from participation in any future solicitations.

The General Services Administration (GSA) Office of the Chief Information Officer (OCIO), Public Building Information Technology Services (PB-ITS) as the Information Technology (IT) service provider for the GSA PBS is pursuing the acquisition of support for Kahua, as implemented currently for the Public Buildings Service (PBS), utilizing the Kahua Federal Network (KFN).

The Contractor shall ensure that environments are provided and supported in the KFN to allow for development, test, training, and production business requirements. The implementation will support internal and external user access in compliance with all GSA business, IT, and security requirements.

Operational maintenance of Kahua includes all necessary updates, corrective action of escaped defects or on behalf of user operations, security-related changes, security mitigation solutions, and support of future-contracted enhancements. The support of this application will include the incorporation of and ongoing maintenance of workflows presently existing as well as those developed by enhancements.