Exac Trac Equipment Maint & Support

James A. Haley VA Medical Center, 13000 Bruce B. Downs Blvd., Tampa, Florida 33612, intends to solicit sole source to Lovell Government Services, to provide hardware and application support package for ExacTrac X-Ray and Frameless SRS. Remote applications support available Monday Friday 8am 5pm EST. 24x7 website access for customer download of information 15- 30-minute initial response Monday Friday 8am 5pm EST Firm ware Updates as upon new releases of software Maintenance and repair to include parts and labor (not including negligence) 24/48 Loaner at no additional charge (subject to availability of stock) One (1) annual onsite manufacturer preventative maintenance schedule Period of Performance: 9/15/2026 to 9/14/2027. Government Responsibilities: Government is responsible for completing deployment and education training provided by the Contractor. The Contractor is responsible for hardware and software application support. The North American Industry Classification System (NAICS) code is 811210, Electronic and Precision Equipment Repair and Maintenance. Any information regarding this requirement must be received no later than 8/13/2026 @ 10:00 AM EST. Please provide a letter from the manufacturer stating authorization to work with Lovell Government Services. DISCLAIMER This request for information is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this request for information that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.