FY27 Brand Name Vocera Service and Support (VA-27-00012318)

REQUEST FOR INFORMATION FY27 BRAND NAME VOCERA SERVICE AND SUPPORT/ 36C10B27Q0079 VA-27-00012318 INTRODUCTION This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. The North American Industry Classification System (NAICS) currently identified for this requirement is 334220. The Government may refine the NAICS and Product Service Code (PSC) determinations based on market research and the final acquisition approach. 2. SUBMITTAL INFORMATION: All responsible sources may submit a response in accordance with the below information. There is a page limitation for this RFI of 10 pages. The Government will not review any other information or attachments included, that are in excess of the 10-page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached Product Description (PD) and must include the following: Interested vendors shall, at a minimum, provide the following information in the initial paragraph of the submission: Name of company; business address; point of contact; phone number; email address. Company business size and status, including current SBA VetCert certification status if claiming VOSB or SDVOSB status. Unique Entity Identifier (UEI) and applicable NAICS code(s). Existing Government contract vehicle(s) available for this requirement (e.g., NASA SEWP V, NASA SEWP VI, GSA Multiple Award Schedule, GWAC, other multiple-award contract or BPA). For each vehicle, identify the contract holder, contract number, applicable group/SIN, ordering period or expiration, and whether the Vocera items and support are within its scope. Indicate whether the vendor is a prime contract holder, an authorized reseller, or intends to use a subcontractor/teaming partner, and identify the role of each as applicable. Provide a summary of your capability to meet the requirements contained within the attached draft PD for the following areas: Provide a summary of your technical capability to meet the PD requirements, including Vocera licensing, software maintenance, updates, technical support, and administrative support. Please provide a Rough Order of Magnitude (ROM) for this requirement. Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number. If your company is a Service-Disabled Veteran-Owned Small Business (SDVOSB), please confirm that your company is currently certified by the Small Business Administration (SBA) and provide your Unique Entity Identifier (UEI) and CAGE code. Please describe your company s ability to provide the Vocera software licenses, maintenance, and technical support services identified in the attached draft PD, including whether your company will perform the work directly or utilize subcontractors or authorized resellers. If applicable, identify the anticipated subcontractors and briefly describe their roles. Has the draft PD provided sufficient detail to describe the Vocera software licensing, maintenance, and technical support requirements to be performed under this effort? ______ YES _______ NO If NO, please provide technical comments or recommendations identifying unclear requirements, missing specifications, licensing details, or support elements that would help the Government develop a more complete and efficient solicitation. ------------------------------------------------------------------------------------------------------------------------ Responses are due by 5:00PM EST, Monday, November 2, 2026 via email to Contract Specialist Julia Renna at julia.renna@va.gov. Please note 36C10B27Q0079 in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB. ------------------------------------------------------------------------------------------------------------------------