MyAvatar Software Maintenance and Support Service

This is an INTENT TO SOLE SOURCE NOTICE only. This is an intent to sole source notice for commercial items prepared in accordance with FAR Subpart 5.2, Synopses of Proposed Contract Actions. This announcement constitutes the only notice of intent to sole source and synopsis of proposed action. The Department of Veterans Affairs, VHA, Network Contracting Office (NCO) 15 intends to negotiate/award a sole-source contract to Netsmart Technologies, Inc. due to the proprietary nature of the equipment.

The contract will be a Firm Fixed Price award. The statutory authority for this noncompetitive acquisition is FAR 13.106- 1(b) as implemented by FAR 6.302-1. The North American Industrial Classification System (NAICS) code for this procurement is 513210, and the FSC/PSC is DA01.

The Department of Veterans Affairs intends to solicit and award an Open Market Sole Source Firm Fixed Price award for MyAvatar Software Maintenance and Support for the St. Louis VA Medical Centers John Cochran Division at 915 North Grand Blvd in St. Louis, MO 63106-1621 and Jefferson Barracks Division at 1 Jefferson Barracks Dr., St. Louis, MO 63125-4199. THIS NOTICE IS NOT A REQUEST FOR COMPETITIVE PROPOSALS OR QUOTATIONS. A SOLICITATION WILL NOT BE POSTED.

The MyAvatar software is designed to serve the clinical needs of methadone providers offering a comprehensive approach to substance abuse management. The St. Louis VA Healthcare System Pharmacy Department is requesting to establish a service contract with a base and four ordering periods for the MyAvatar Software.

The Contractor shall supply all labor, travel, materials, equipment, tools, supervision, and all incidentals required to complete on-site full service planned maintenance support of the MyAvatar Software, in accordance with Manufacturer’s recommendations, design specifications, and the specifications, terms, and conditions of the contract.

Netsmart Technologies, Inc. is the sole authorized provider of licensing, maintenance, project management and implementation for the support and deployment of Avatar™ software integration solutions and associated Netsmart software modules. Netsmart Technologies, Inc. is the sole owner of the source code for these products and no other party is authorized to provide the above referenced services.

Interested persons may identify their interest and capability by responding to this requirement via email to Erika.Kobulnicky@va.gov by 7:00 AM CST July 2, 2025. All responses received by the closing date specified herein will be considered by the Government, any response to this notice must show clear and convincing evidence and provide an Authorization Service Letter from Netsmart Technologies, Inc., the Original Equipment Manufacturer (OEM) by the required date. However, a determination by the Government to not compete is solely within the discretion of the Government.