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Award notice

CustomerX Pod 3 - Service Desk & System Monitoring

HT0038-24-C-0002

Defense Health Agency (Dha), Defense Health Agency.

View on SAM.govMarkdown

Awarded

Ellumen, Inc.

$6,897,055.80 on the award notice, July 28, 2025, contract HT0038-24-C-0002

Description

As published on SAM.gov.

CustomerX Pod 3 - Service Desk & System Monitoring Services for Joint Operations Management Information Systems (JOMIS) Program Management Office (PMO) modern products.

The contract, on USAspending

Federal procurement data the awarding office reported to FPDS, matched to this solicitation by its number.

Recipient
Ellumen, Inc.
UEI
RJJBQYVTU8A3
CAGE
3V9H6
Vendor location
Silver Spring, MD
Contract
HT003824C0002, definitive contract
Obligated
$6,852,055.80
Actions
8 between February 29, 2024 and May 15, 2026
Competition
Full and Open Competition, 15 offers received
Set-aside reported
No Set Aside Used.
Described as
Service Desk & System Monitoring (Customerx Pod 3)
Match
award number HT003824C0002 equals the contract number; same awarding office HT0038 (high confidence)
Record
USAspending award page

Publications

Every notice SAM.gov issued under this solicitation number, oldest first. Each is a separate record on SAM.

  1. November 25, 2025

    Award notice

    Awarded to ELLUMEN, Inc. Silver Spring for $6,897,056. SAM.gov, notice 2edf7c7e0f7540798ff91e2386a4f184

Points of contact

Also open from this buyer